Longford Chemist
Longford Primary Care Ctr, Longford Rd,Longford, Coventry, West Midlands, CV6 6DRContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very busy pharmacy
Rated 4 stars out of 5
by Kevin - Posted on 14 August 2024
Brief visit for a pre-booked blood test. Despite the apparent bedlam everyone I spoke to was polite and helpful. C, the phlebotomist was lovely. Great professional service delivered with a smile... Well done. parking is awful.
Visited August 2024
Longford Chemist has not yet replied.
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Review titled Disappointed
Rated 3 stars out of 5
by R Mcmanus - Posted on 19 June 2024
Why does the chemist have a phone number when no one answers it. The website was streaming live and was not as busy as normal so you think they would answer the phone.
Visited June 2024
Longford Chemist has not yet replied.
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Review titled Unempathetic and Rude
Rated 1 star out of 5
by Anonymous - Posted on 14 August 2023
Attended a blood test late due to an accident. We called to say that we were going to be late and were told on the phone that it was OK. Arrived only to be turned away, wasted journey with shocking customer service. Won't be going there again, shocking people. People should learn to communicate better, we could have been advised in the phone when I called but no.
Visited August 2023
Review titled Longford Chemist
Replied on 18 August 2023
Thank you for your comments, first of all we would like to apologise that you haven't had a good experience at our pharmacy and that you were unable to complete your blood test. On the day that you came for your appointment unfortunately there had been an accident close and three way temporary traffic lights by which was causing heavy traffic. We understand that this was why you were late, unfortunately we do have a cut off for how late we can take blood samples due to the samples having to get to the lab for testing, we understand that you were told on the phone that if you came in we would complete the test for you, this would of been the case but unfortunately when you arrived it was twenty five minutes after the appointment time and this had surpassed our cut off point as the courier was on route and our phlebotomist had finished her shift. We have passed on your feedback to the staff involved. Once again we are sorry you had a unpleasant experience.
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Review titled Super service
Rated 5 stars out of 5
by Beverley Robinson - Posted on 01 August 2024
The staff are really helpful and polite, Nothing is to much trouble, Service is excellent I was there for a blood test, called in on time did not have to wait. Would recommend the chemist to anyone keep up the good work
Visited July 2023
Longford Chemist has not yet replied.