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Knights Pharmacy

39 KNIGHTS ROAD, HOO, ROCHESTER, KENT, ME3 9DT

Contact details and opening times

Patient ratings and reviews

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Reviews

Displaying 1 to 5 of 5

  1. Review titled Ear waxing

    Rated 5 stars out of 5

    by Annie Morse - Posted on 03 March 2025

    Microsuction earwax removal was a pain free, efficient & friendly service at Knightsfield Pharmacy, Welwyn Garden City. Thank you.

    Visited March 2025

    Report as unsuitable

    Knights Pharmacy has not yet replied.


  2. Review titled Unacceptable

    Rated 1 star out of 5

    by Belinda English - Posted on 13 January 2025

    My elderly mum has had an awful chest infection in which she was hospitalised. She finished her antibiotics but infection hadn’t gone away. GP prescribed antibiotics on the morning of 10 January. This pharmacy failed to deliver and seeing as they close over the weekend, didn’t have the foresight to release the prescription from the spine. Leaving my mum to go 3 days without antibiotics. Surely, antibiotics should be amongst the priority prescriptions? My frail and elderly dad just about managed to get to the pharmacy this morning (Monday) and lo and behold, the prescription wasn’t even made up. Mum spent most of the day Friday trying to contact them and I spent this morning trying to get through on phone. Constantly engaged or ringing off. Absolute disgrace of a pharmacy. I am scared for my parents and other vulnerable patients to use them in future.

    Visited January 2025

    Report as unsuitable

    Knights Pharmacy has not yet replied.


  3. Review titled Great improvement/staff &delivery service

    Rated 4 stars out of 5

    by Mrs s webster - Posted on 05 August 2023

    Wonderful improvement on courtesy/service the phone gets answered the delivery service improved take my hat off how welcoming the staff are on the phone congratulations hope it continues ?massive .massive improvement thank you

    Visited August 2023

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    Knights Pharmacy has not yet replied.


  4. Review titled Terrible unacceptable service

    Rated 1 star out of 5

    by Mrs s webster - Posted on 14 July 2023

    Yet again complaint about the never ending none delivery of medication ordered Mon now Friday still the phone is not manned or answered out of mens again although ordered well in advance not delivered why are these people allowed to get away with this practise they ought to realise that running out of mens is no joke disgraceful conduct

    Visited July 2023

    Report as unsuitable

    Knights Pharmacy has not yet replied.


  5. Review titled Be prepared to wait

    Rated 1 star out of 5

    by Anonymous - Posted on 24 April 2023

    I have used this pharmacy for too long, and will now be changing. Numerous times I have waited in line for 20 minutes plus, only to be told that my prescription is not in stock. Service is very slow and frustrating. Steer clear

    Visited April 2023

    Report as unsuitable

    Knights Pharmacy has not yet replied.