JHOOTS PHARMACY
180 SANDGATE ROAD, FOLKESTONE, KENT, CT20 2HNContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about JHOOTS PHARMACY.
Reviews
-
Review titled it is closed without warning yet again
Rated 1 star out of 5
by Anonymous - Posted on 04 February 2025
Arrived at pharmacy to collect my monthly prescriptions but the pharmacy was closed due to lack of staff. There is no way of confirming that the pharmacy is open today as they are not answering the phone - and I cannot tell if that is because they can't be bothered, or they are not there. Pathetic service, rather like reporting the problem
Visited February 2025
JHOOTS PHARMACY has not yet replied.
-
Review titled Pharmacy at the surgery
Rated 3 stars out of 5
by Mrs N A Pocher - Posted on 24 December 2024
It would be convenient if the pharmacy was open for business today 24/12/24 after checking online if it was open and manned after three days last month when the locum pharmacist did not turn up. Please can JHoots put a message out online so that I don't walk there and back for nothing. I would change to a pharmacist in Folkestone town centre but it is further to walk in bad weather. The patient needs to know on the day that the pharmacy is closed and not leave it up to chance. It is half an hour to walk there and back already in all weathers, without having to trek to another pharmacy on the off chance that they can deal with the prescription. Maybe it is easier just to have a paper prescription for the pharmacy of choice rather than have one pharmacy dealing with it. This appears to be worsening situation without explanation, and the customer is left dissatisfied and worrying about getting the next round of medication.
Visited December 2024
JHOOTS PHARMACY has not yet replied.
-
Review titled Lack of staff
Rated 2 stars out of 5
by Anonymous - Posted on 29 November 2024
Thursday 28th November went to pick up my and my husbands medication only to discover that the pharmacy was closed due to a lack of locum pharmacist Ok so went again today Friday and the same message stating the same and will not be open until Monday! Outrageous! Told we will have to dial 111 for them to create a prescription for a different pharmacy How likely is that going to be? Even if I still manage to get through? There should be a system in place so that patients are able to access their medication when a pharmacist is not available We don’t need to jump through hoops to get a service that we are entitled to !! Who is in charge ? I am not happy and am sure that I’m not the only one !!
Visited November 2024
JHOOTS PHARMACY has not yet replied.