JHOOTS PHARMACY
100 MOUNT ROAD, SOUTHDOWN, BATH, SOMERSET, BA2 1LNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Frankly appalling
Rated 1 star out of 5
by Anonymous - Posted on 10 September 2024
Since JHoots took over from Boots the Mount Road pharmacy has been basically awful. It has been closed on Tuesdays the last fortnight without any notice or explanation. I’m disabled so can’t just pop down to see if it’s open. I collect the same medications weekly and some of them are controlled drugs that it’s unsafe to miss or suddenly discontinue, so the unexpected closures have been not only annoying & frankly dangerous, but also extremely disruptive and distressing.
Visited September 2024
JHOOTS PHARMACY has not yet replied.
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Review titled Shabby shop frontage
Rated 1 star out of 5
by Anonymous - Posted on 24 April 2024
Shop frontage looks like a disused premises. No business signage and you wouldn’t know it was a pharmacy if you were passing by. The appearance of the premises lets down the Southdown residents and the other businesses that are their neighbours. The pharmacy opened late last week with myself and two other waiting outside.The lone pharmacist begrudgingly opened the door and wasn’t going to say anything until I said good morning to him. He then returned to his pc without talking to the waiting customers. I left without making a purchase.
Visited April 2024
JHOOTS PHARMACY has not yet replied.
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Review titled Long wait times and rude staff
Rated 1 star out of 5
by Anonymous - Posted on 25 January 2024
I really miss the old Boots already. Went today to Jhoots for the second time since it opened and had the same poor experience. Staff is chatting among each-other and sipping coffee until alerted by customers to help. They also make rude comments about some staff members, talking behind each-others back which was not nice to witness for the second time now! Wait times are extremely long now, since every customer needs to alert staff for some attention and I waited a week for a prescription for nothing, as they forgot about it. It’s a shame since it’s the only pharmacy in the area but will not return!
Visited January 2024
JHOOTS PHARMACY has not yet replied.