JHOOTS PHARMACY
WAITROSE STORE, HONEYBOURNE WAY, CHELTENHAM, GLOUCESTERSHIRE, GL50 3QWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Disgusting service
Rated 1 star out of 5
by Anonymous - Posted on 21 October 2024
Most disgusting service I have ever received, they questioned 6 times if taken the medication previously, which I stared everything yes. Then dispensed in 2 tablets without checking this was ok, it is not, on calling they discussed with each other it was too expensive that is why didn't dispense, on coming back over the pharmacy tried to say she had checked with me which was a lie, I am disgusted with the service and will never use again.
Visited October 2024
JHOOTS PHARMACY has not yet replied.
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Review titled Excellent pharmacy
Rated 5 stars out of 5
by Anonymous - Posted on 18 September 2024
Knowledgable, caring, supportive and helpful staff. Listened carefully to my needs and gave advice accordingly. Full marks!
Visited September 2024
JHOOTS PHARMACY has not yet replied.
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Review titled Poor slow inefficient service
Rated 1 star out of 5
by Anonymous - Posted on 03 May 2024
Despite doing an online prescription order through our GP practice, again today the Jhoots Pharmacy had not even started to process the prescription order after 3 working days when I tried to collect it. Once again, today I had to wait 10 minutes for them to process the prescription and I was then told that they did not have some of the medications and I would need to return in 4 days time to collect them. I was told that Jhoots policy is not to start processing any prescriptions until the customer appears in the store. Only then do they check stock and order if not in stock. This has now happened each time since Jhoots took over the pharmacy at Waitrose Cheltenham. It is unacceptable. The prescription order should be on the shelf ready to collect after 3 working days. Time to change pharmacy!
Visited May 2024
JHOOTS PHARMACY has not yet replied.
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Review titled Unacceptable
Rated 1 star out of 5
by Anonymous - Posted on 17 April 2025
Not for the first time, this branch has been closed without notice for most of each day this week. It has just opened today (1:30pm) but the queue is huge and I cannot wait.. Have switched to another pharmacy for future prescriptions
Visited April 2024
JHOOTS PHARMACY has not yet replied.