JHOOTS PHARMACY
31-33 WHEELGATE, MALTON, NORTH YORKSHIRE, YO17 7HTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Worst pharmacy in town
Rated 1 star out of 5
by Ken Monkman - Posted on 13 July 2024
Had used this pharmacy for years when it was Boots and received a superb service from the pharmacists and store staff. Now the whole store has been stripped out and looks derelict. The prescription service offers none of the support and communication that Boots did. Opening times are limited - it's even closed on a Saturday. It can be closed at any time, any day, when the pharmacist hasn't turned up for whatever reason. The whole place is a scruffy disaster and if it survives I'll be surprised. They must have lost dozens of prescription customers as everyone I speak to has moved their custom elsewhere. Avoid this place at all costs
Visited July 2024
JHOOTS PHARMACY has not yet replied.
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Review titled Rude looks closed
Rated 1 star out of 5
by Anonymous - Posted on 11 June 2024
Do not try to collect a prescription Rude blonde girl chewing gum was so rude The staff are ill apparently , never known such a disorganised set up Used to go when boots lovely staff won’t bother again will Go Beechams
Visited June 2024
JHOOTS PHARMACY has not yet replied.
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Review titled Disaster
Rated 1 star out of 5
by Disaster - Posted on 13 June 2024
What has happened tried to get freestyle Libre Went back four times no stock it’s absolutely ridiculous
Visited June 2024
JHOOTS PHARMACY has not yet replied.
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Review titled Awful service
Rated 1 star out of 5
by Anonymous - Posted on 12 June 2024
Awful service since the change from Boots to Jhoots. Requested medication ages ago and not able to contact them. No one answers the phone. Ended up changing my collection pharmacy.
Visited June 2024
JHOOTS PHARMACY has not yet replied.
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Review titled Do not use this pharmacy
Rated 1 star out of 5
by Anonymous - Posted on 17 June 2024
Ordered a prescription 6 days ago to collect at Jhoots Pharmacy. Whenever I go to try and collect the prescription the pharmacy isn't open even though it's supposed to be open 9-6 mon-fri. What good is this? Avoid this pharmacy, go elsewhere.
Visited June 2024
JHOOTS PHARMACY has not yet replied.
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Review titled Appalling Chemist
Rated 1 star out of 5
by Claire Wilson - Posted on 18 June 2024
On Friday 14th June I tried for the second time to get my prescription. Yet again the store was closed. It was the weekend and I needed my prescription. 2 other people were at the door with the same problem. There was no explanation as to why they were closed just a phone number which we all called. No answer! I called the head office for Jhoots, you are given 7 options all of which give you the same recorded message - This option is unavailable! Absolute joke of a company. I will be going elsewhere in future.
Visited June 2024
JHOOTS PHARMACY has not yet replied.
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Review titled Waste of time
Rated 1 star out of 5
by Anonymous - Posted on 14 June 2024
I called in for the 3rd time today to collect my prescription and yet again they are closed, despite their advertising hours saying they should be open. Their website is out of date and nobody answers their telephone. I have now changed my pharmacy.
Visited June 2024
JHOOTS PHARMACY has not yet replied.
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Review titled Lack and unreliability of service
Rated 1 star out of 5
by Anonymous - Posted on 12 June 2024
The lack of the regular presence of a pharmacist to prepare and authorise the issue of prescription medication is unacceptable. My first prescription with this pharmacy could not be found initially. When it was, there was insufficient supplies of my specific medication, resulting in a return visit days later. My second prescription could be collected since a pharmacist was not available to authorise it's issue, hence requiring a further visit to collect.
Visited June 2024
JHOOTS PHARMACY has not yet replied.
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Review titled They don't answer the phone
Rated 1 star out of 5
by Anonymous - Posted on 22 May 2024
I have phoned them 4 times over the past 3 days but they have not answered. An answerphone may help. The number is the same as when this was a Boots store. I wonder if Jhoots have chnaged the number. I will use a different pharmacist for my next repeat prescription.
Visited May 2024
JHOOTS PHARMACY has not yet replied.