Honeycomb Chemist - Ratings and reviews
Reviews
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Review titled Terrible
Rated 1 star out of 5
by Anonymous - Posted on 19 December 2023
Unorganised, ordered the incorrect amount of medication which meant a 1 day break in my antibiotics, then ordered the wrong variant of the medication. My housemate experienced similar 1 month ago when they gave her the wrong dosage of medication, and then lost the prescription slip (within 24 hours) so was unable to check this against what had been originally prescribed.
Visited December 2023
Honeycomb Chemist has not yet replied.
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Review titled Bad Practice
Rated 1 star out of 5
by Anonymous - Posted on 01 December 2022
Collected medication from the chemist, good job i checked it as it was someone elses medication in a bag with my name on. Pointed this out to an assistant who was quite rude. Wouldn't recommend this chemist to anyone and won't be using it again. Would recommend the staff attend customer service training.
Visited November 2022
Honeycomb Chemist has not yet replied.
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Review titled Good service on my first visit
Rated 4 stars out of 5
by Anonymous - Posted on 06 October 2022
I happened to be in Chertsey for other business and as I have been experiencing appaling problems with my local Boots pharmacy for both my prescriptions and those of my wife I thought I would chance this pharmacy for medication my wife needed. Four people before me but they were dealt with quickly and once my wife's prescription was handed in it was only just over a minute before the item was ready. Obviously one can't judge on a single visit but on this day service was very good.
Visited October 2022
Honeycomb Chemist has not yet replied.
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Review titled Appalling service
Rated 1 star out of 5
by Anonymous - Posted on 08 September 2022
I accept that all prescription items may not be immediately available so always ensure I put in my repeat prescription for 4 items in about 10 days before I run out. I collected my latest prescription at the beginning of the week and 1 item was missing so I was asked to return which I did 4 days later. I was then told that they had not been able to get the particular antidepressant for a while and to ask my doctor for an alternative. I run out tomorrow! This is completely unacceptable - they obviously knew 4 days previously that this is the case and I could have acted then rather than having the stress of having to sort this out.
Visited September 2022
Honeycomb Chemist has not yet replied.
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Review titled Unorganised
Rated 2 stars out of 5
by Anonymous - Posted on 20 September 2022
I've been using this chemist regularly for the last 2 years. I've complex health needs which require a lot of medication. I can probably count on one hand how many successful collections I've had. Sometimes I get given the wrong medication, not what was prescribed, almost always need to pick up some more items a few days later, staff are rude and unorganised.
Visited September 2022
Honeycomb Chemist has not yet replied.