Hodgson Pharmacy
59 STATION ROAD, LONGFIELD, KENT, DA3 7QAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Unreliable service
Rated 1 star out of 5
by Carol Bates - Posted on 20 December 2023
My husband suffers with Parkinson’s and Dementia. I order his medication at least a week before he runs out. I go to collect his medication and I am told they can’t supply, this is not the first time it has happened but now I have got to find somewhere else to supply as he has 2 days left. This is 4 days before Christmas and is totally
Visited December 2023
Review titled Hodgson Pharmacy
Replied on 21 December 2023
Dear Carol Thank you for taking the time to leave feedback. You may be aware that the local GP surgery sent a message out which led to confusion for many patients, resulting in unnecessary requests for repeat medication by man patients. We received over 2 weeks worth of prescriptions in the space of a couple of days. Myself and members of my team have come in early and worked to midnight trying to clear the back log. We would usually call patients to notify of any out of stock medication, but unfortunately this has not been possible at this time. As a pharmacy, we only get paid if we supply medication. It is therefore in our best interest to supply your medication, and I can assure you, my team and I do all we can to source all medication. However, it has been widely reported in the news that we face unprecedented levels of drug shortages for some very common drugs. This is completely beyond our control. We work with the surgery to notify them of shortages and find suitable alternative arrangements. If you find the medication at another pharmacy, it could be they have unused supplies on their shelves, whilst our stocks have been depleted. We fully appreciate the distress and frustration it causes patients when medication is out of stock and we are sorry we have not met your expectations at this time. I hope you may consider using the pharmacy again in the future. Kind regards Amish Owner
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Review titled Efficient and friendly
Rated 5 stars out of 5
by Diane - Posted on 06 July 2023
I was very happy with my consultation and treatment. Would recommend highly. Cogent questions were asked and great advice given and the treatment itself was quick and painless.
Visited July 2023
Review titled Hodgson Pharmacy
Replied on 07 July 2023
Dear Diane Thank you for your kind words. We will be sure to share this with the team. We look forward to welcoming you again soon Kind regards Hodgson Pharmacy
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Review titled Excellent Result
Rated 5 stars out of 5
by Anonymous - Posted on 23 May 2023
Had both my ears microsuctioned and great result. Very smooth and painless. Only took about 30 minutes for both and can now hear - at last. Although £80 it was a “must” and had to be done. Service was very professional though.
Visited May 2023
Review titled Hodgson Pharmacy
Replied on 24 May 2023
Hi Thank you for your kind words. We will share your feedback with our practitioner. We look forward to seeing you again soon Hodgson Pharmacy