Green Lane Pharmacy
12 GREEN LANE, REDRUTH, CORNWALL, TR15 1JTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Poor service today
Rated 1 star out of 5
by Anonymous - Posted on 10 April 2024
I called at the pharmacy to collect a prescription. I waited 20 minutes in the queue (which spilled out onto the pavement) to be served and then another 30 minutes for the medication which I was told would be 5 or 10 minutes. There was only one pharmacist on duty so when a customer came for a consultation, the pharmacist was attending to him in the consultation room while there was a queue of patients waiting for their medication to be authorised.
Visited April 2024
Green Lane Pharmacy has not yet replied.
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Review titled A proactive caring pharmacy
Rated 5 stars out of 5
by JANE Aireton - Posted on 31 July 2023
Some months ago my husband was unable to get the drug prescribed from his surgery or from any local pharmacy. I rang the manufacturing company who said it was unavailable. In desperation I asked Green Lane Pharmacy who smiled and said "No worries it will be here tomorrow at 4.30."Of course I changed immediately to Grren Lane Pharmacy, and have encouraged others to do the same, but a couple of weeks ago I ran into trouble again. Instead of saying "We can't help you"the pharmacist said, "There is a higher dose which your doctor might be able to prescribe and which is available."With that information I was able to proceed. I have also noticed the staff talking kindly to older patients even when the shop is very busy to make sure they have what they need. What a refreshing change to the "one size fits all approach" so common these days.
Visited July 2023
Green Lane Pharmacy has not yet replied.
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Review titled Kind friendly service
Rated 5 stars out of 5
by IAN TREVETHICK - Posted on 26 June 2023
I have had Diabetes for forty nine years. I have been to a few Pharmacies in my time. But I have never known people to be so kind, friendly, and helpful as they are at Green Lane Pharmacy. It really helps when nothing is to much trouble for you. Kindest Regards. Ian Trevethick.
Visited May 2023
Green Lane Pharmacy has not yet replied.