Great Berry Pharmacy
GREAT BERRY CENTRE,UNIT 4, NIGHTINGALES, LANGDON HILLS, BASILDON,ESSEX, SS16 6SAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Outstanding!!
Rated 5 stars out of 5
by Anonymous - Posted on 25 June 2024
Have always used this pharmacy as I find them very friendly and helpful throughout any enquiries or prescriptions I require. Everyone is treated the same and dealt with as quickly as possible bearing in mind the volume of people that use the pharmacy. I would highly recommend the pharmacy and have done to my family and friends. I recently had issues with an ongoing repeat prescription which they resolved as efficiently and as quick as possible and providing my prescription that was urgently required.
Visited June 2024
Review titled Great Berry Pharmacy
Replied on 07 March 2025
Dear Patient, Thankyou for your feedback. We do try very hard and I am so grateful for your positive feedback. I will feed this back to all staff members. Thankyou once again for your feedback. Regards Rajiv Sharma, Pharmacist, Great Berry Pharmacy
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Review titled Communication
Rated 1 star out of 5
by Anonymous - Posted on 08 May 2024
My son is on medication which he can’t live without this. This is now the 3rd time that this pharmacy despite me emailing them to order this in have failed to do so then failed to let me know they could not get hold of this it took for me to go up there after them emailing back saying it will be here after a week of asking them to order it in for them to tell me no they can’t get hold of it again! They don’t ever answer their phone. Which now leaves us one day to try and get hold of this medication for my son, communication is terrible. Them ordering prescriptions in is terrible
Visited May 2024
Review titled Great Berry Pharmacy
Replied on 07 March 2025
Dear Patient, Thank you for providing your feedback regarding one of our well pharmacies. We are very sorry to hear of your experience. There are currently many issues regarding supplies of medicines. This has affected pharmacies throughout England. If supplies of the medicines are not being manufactured, it makes it very difficult for pharmacies to be able to get supplies of medicines. Kind regards, Rajiv Sharma, Pharmacist, Great Berry Pharmacy
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Review titled Absolute chaos
Rated 1 star out of 5
by Anonymous - Posted on 13 November 2023
If this was a retail shop I would expect it to cease trading in days. 15 phone calls and no answer but told voice mail full. endless emails and no response (tracked and not even opened) The Doctors opposite even confirm many customers going elsewhere as worse chemist for service in area. Need repeat prescription, that they have, but will have to join a queue of up to 10 people to then be told its at least and hours wait. Avoid at all costs.
Visited November 2023
Review titled Great Berry Pharmacy
Replied on 01 May 2025
Sorry you did not receive the service you expected at our pharmacy . Please contact us directly on 01268-544948 with further details so we can investigate what happened
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Review titled Excellent Service
Rated 5 stars out of 5
by Sally C - Posted on 14 June 2023
Although being extremely busy, the Pharmacist took time to speak with me and was able to fill my prescription that three other chemists insisted were out of stock.
Visited June 2023
Review titled Great Berry Pharmacy
Replied on 26 June 2023
Thankyou so much for your kind review Sally. All our staff do try really hard and it is nice when our efforts are appreciated. Thankyou