Girlington Pharmacy
GIRLINGTON MEDICAL CENTRE, 197 GIRLINGTON ROAD, BRADFORD, BD8 9NSContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Girlington Pharmacy .
Reviews
-
Review titled Pharmacy
Rated 5 stars out of 5
by Colin Britton - Posted on 17 April 2023
Went in for our Covid injections treated really well couldn’t ask for a better service all staff were excellent Thank you Colin and Ingrid
Visited April 2023
Review titled Girlington Pharmacy
Replied on 17 April 2023
We are so grateful for your 5-star review Colin and Ingrid. It has given us all a big boost to keep giving friendly care and advice to our patients. Thank you and we look forward to seeing you again.
-
Review titled Customer Service
Rated 2 stars out of 5
by Debra Kormoczi - Posted on 31 January 2023
I have been a customer of this Pharmacy since it opened as it is attached to my GP practice. I have always found them to be professional and most helpful going above and beyond to assist me. They have always been there with great advice and I couldn't fault them only praise them, until today. I collected my repeat prescription 10 days ago and to be fair put them to one side as my medication was prepared for this week. When I came to prepare my medication for the following week and needing to start the new packs of tablets I found one of the boxes of tablets did not hold the correct number of tablets. I immediately rang the pharmacy to explain the situation and was advised I had been given a part pack. I was advised to return them and they would replace them. I went to the pharmacy explained why I had come. The pharmacist spoke to me, questioned me then left me, another person then came to examine the packets and question me, I felt totally humiliated as this took place in the centre of the retail section. I got the feeling they were of the opinion that I had had the tablets. I assured them I understood they had to check things but equally I expected them to believe what I was saying. Due to the treatment of myself in the Girlington Pharmacy today I went straight into my GP and requested that future prescriptions be sent to another Pharmacy, I will no longer be using Girlington.
Visited January 2023
Review titled Girlington Pharmacy
Replied on 04 February 2023
Thank you for your feedback Debra. We are very sorry and disappointed to learn of your experience at our pharmacy. We pride ourselves on providing professional and caring support to our customers. What you have described does not meet our standards and we will take a thorough look into your experience. Please feel free to reach out to us at the pharmacy with any further comments, concerns, or suggestions you wish to share. We’re normally known for our excellent care and attention to detail and would love to make things right.