Gale Farm Pharmacy
109-119 FRONT STREET, ACOMB, YORK, YO24 3BUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Terrible service
Rated 1 star out of 5
by Victor - Posted on 20 January 2025
This pharmacy full of absolutely bad trained incompetent people. I could not obtain my GP prescribed medicines for months. They just smile and said to you they do not have it, but never will phone or send message if medicine arrived to them. Recently they just lost data of send to them my prescriptions. Two month ago prescribed medicine still not processed and they advised to contact my GP again and send prescription to them. Must important that it is happened few times in past year.
Visited January 2025
Gale Farm Pharmacy has not yet replied.
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Review titled Terrible customer service
Rated 1 star out of 5
by Anonymous - Posted on 19 July 2024
I moved doctors surgery a couple of months ago and changed nominated pharmacy. I put in my repeat prescription with plenty of time, over a week before my current meds ran out. Went to pick it up today and they said there was no record of it, showed them it on the nhs app and suddenly they found it! I was then informed that I hadn’t told them that they were my nominated pharmacy and even though they had had the prescription for 4 days they wouldn’t get the meds for another 3 days! When I said that they’d had my prescription for a while and I was going to need my meds earlier I was met with a shrug and told it was my fault and nothing they could do. The customer service was non existent and the attitude of staff was terrible.
Visited July 2024
Gale Farm Pharmacy has not yet replied.