G. HORTON LIMITED
7 MARKET PLACE, CIRENCESTER, GLOUCESTERSHIRE, GL7 2NXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Poor advice and customer service
Rated 1 star out of 5
by Anonymous - Posted on 11 July 2024
Went for pharmacist to look at my eye infection and recommend. Pharmacist did not come and look and the counter staff advised a saline eye bath for what is clearly an infection. I know my eyes and the advice given was poor. As a minimum you might expect the Pharmacist to look at the problem in person? I went to Boots down the road and got much better service. Won’t be using this chemist again, sad as independents are so valuable to the community.
Visited July 2024
Review titled G. HORTON LIMITED
Replied on 18 February 2025
Thank you for your feedback this is very important for our continuous improvement. Please feel free to ring or pop in for any support. Please reach out to us if you are still having such issues as we have addressed the issue with the team.
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Review titled So helpful
Rated 5 stars out of 5
by Pete Finlayson - Posted on 19 January 2024
After the problems of the previous Lloyds pharmacy, Horton’s have made this a good place to come for prescriptions, advice and help. The staff are always so polite and a pleasure to deal with. The pharmacists are also very nice and full of great information. Nothing seems to be too much trouble for them, their service is swift and always done with a smile. They have the patience to listen carefully and take the time to explain options available. I find them to be very reassuring and most of all trustworthy. Thank you
Visited January 2024
Review titled G. HORTON LIMITED
Replied on 18 February 2025
Thank you for your feedback this is very important for our continuous improvement. Please feel free to ring or pop in for any support.