Derix Healthcare Pharmacy
1065 LONDON ROAD, LEIGH ON SEA, ESSEX, SS9 3JPContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Derix Healthcare Pharmacy.
Reviews
-
Review titled Early closure
Rated 2 stars out of 5
by Anonymous - Posted on 21 October 2024
Out of hours GP sent an urgent prescription to this pharmacy specifically as it is open until 23:00. However, it was closed at 22:30. The phone was also not answered.
Visited October 2024
Review titled Derix Healthcare Pharmacy
Replied on 22 November 2024
Hello, Thank you for bringing this to our attention, and we are truly sorry to hear about the inconvenience caused by the pharmacy being closed when an urgent prescription was sent. We understand how important timely access to medication is, particularly in urgent cases. We would like to clarify that our official opening hours have been as follows since 2022: • Monday to Friday: 8:00 AM to 9:30 PM • Saturday: 8:00 AM to 9:00 PM • Sunday: 8:00 AM to 11:00 PM This information is accurately reflected online. However, it has recently come to our attention that iOS users have been seeing incorrect opening hours due to a discrepancy when searching for the Derix opening hours via Apple Maps. This issue appeared to differ from the experience of Android users searching via Google. We have since liaised with Apple and taken corrective steps to ensure the information displayed is consistent and accurate across all platforms. We sincerely apologise for the confusion and any distress this may have caused. Your feedback is invaluable, and we will continue to monitor to ensure no further issues arise. If there’s anything we can do to assist you further or to address your concerns, please don’t hesitate to let us know.
-
Review titled Do not go there for ear infections and treatment
Rated 2 stars out of 5
by Helen Lowes - Posted on 20 July 2024
Was fobbed off with Amoxicillin for my son’s ear infection. Ended up in the hospital the doctor said the pharmacist has given the wrong treatment. Do better! If you are unsure refer back to a doctor don’t just issue antibiotics so you get paid! My poor son is in so much pain. If you’d have referred us back he’d be feeling a bit better now and not risk damaging his ear surgery
Visited July 2024
Derix Healthcare Pharmacy has not yet replied.
-
Review titled Excellent pharmacy
Rated 5 stars out of 5
by Anonymous - Posted on 24 October 2023
Always receive excellent service and advice and this morning's visit for flu and COVID jabs was efficient and friendly
Visited October 2023
Derix Healthcare Pharmacy has not yet replied.
-
Review titled Excellent Service
Rated 5 stars out of 5
by Jo - Posted on 17 September 2023
On Saturday evening I had been prescribed medication by the out of hours service at Southend Hospital. When I arrived at Derix the pharmacist was walking away having just locked up (he later told me he was delivering medication to a care home). He must have noticed that I was quite ill and quite distressed, and after checking that I had come for a prescription, immediately went through the not inconsiderable rigmarole of opening the shop up again just to ensure I received my medication. A very kind and compassionate service; I was very grateful.
Visited September 2023
Derix Healthcare Pharmacy has not yet replied.
-
Review titled Great practice but
Rated 5 stars out of 5
by Anonymous - Posted on 17 August 2023
They are one of the best pharmacies with fantastic opening hours and friendly staff but lately they seem to be always be out of stock of items resulting in you have to return for your prescription whoever does the stock control needs to get it in order !
Visited August 2023
Derix Healthcare Pharmacy has not yet replied.
-
Review titled collecting missing items.
Rated 2 stars out of 5
by Anonymous - Posted on 08 May 2023
Three times now i have returned to pick up shortage of prescribed items and been told that this is incorrect they do not have any records. New system required with written proof of shortage needed. verbal not good enough.
Visited May 2023
Review titled Derix Healthcare Pharmacy
Replied on 12 May 2023
Hi there, thanks for leaving a review but I do apologise that it seems to be a stressful situation, im very intrigued in the matter and if you would like it to be looked into further I would be very keen to do so, ask to speak to the manager Aschkan if you choose to call, thank you .