DAY LEWIS PHARMACY
NORTHDOWN SURGERY, 38A ST ANTHONY'S WAY, MARGATE, KENT, CT9 3RBContact details and opening times
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Review titled Rude, disinterested, and unhelpful
by Matt - Posted on 11 June 2024
I want to be clear this review is of the Pharmacy in Northdown Road, Margate. Over the last year, my experience of this pharmacy has been nothing but unpleasant. One day they just straight up stopped delivering my prescription to me. They didn't say anything, they just stopped. I visited the pharmacy to enquire and the pharmacist said, "No longer qualified" in a tone that suggested I was in the way and "Leave as fast as you can you worthless pile of human waste." Maybe the man was having a bad day but there is no reason to speak to someone like that. It gets worse. I ordered a repeat of three medications in plenty of time to get them before I ran out. I ran out. But, I figure, as long as I can get the medication today, that will all be fine. I asked my flatmate to do me a favour and go get the medication. Surely it was ready? We called them about 2pm and said it was urgent as I had run out. "No problem," they said. They were waiting for the pharmacist to sign off on them and they would text me when they were ready. That seemed okay. I would have medication before I went to bed. After all, this is the stuff that allows me to sleep and not wake up in so much physical distress that an ambulance might be needed. The agonising head pain, vomiting, and non-stop back spams have given me a massively increased definition of the worst pain I have ever felt. I'm in pain a lot but this makes it seem like a nice walk along the beach. Episodes like that I would not wish on my worst enemy. Those are symptoms where you might seriously consider death as preferable and I can take a shocking amount of pain in silence. The drugs that stop that are with Day Lewis Pharmacy Margate. I'm waiting for the text to say, "come and get them." 6:30pm rolls around. Closing time. Had they text me? I didn't hear a text but I had checked my phone a few times. No new texts. No phone call. Nothing. There was a text I had missed yesterday that said my medication was ready. How could it be ready yesterday and not ready today? Who knows what the hell was going on? Not me. I've got to decide if I can risk going to sleep tonight assuming I can stay awake until they open again. I'm basically screwed whatever I do. Thanks for that Day Lewis Pharmacy Margate - I really wanted to feel like that again. Apparently, "urgent" means something different to you. I can tell you this much - I will register with a pharmacy that is further away because it will be a cold day in hell before I trust Day Lewis ever again.
Visited June 2024
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