DAY LEWIS PHARMACY - Ratings and reviews
Reviews
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Review titled Disappointed
Rated 2 stars out of 5
by Anonymous - Posted on 29 December 2022
I have been using this pharmacy for over 20 years, mainly for my repeat prescriptions and in that time it has got much much worse in its service. The issues incl prescriptions not ready, no reminder when last prescription from batch has been issued which means going without for 4-5 days while doctors issue a new batch, impossible to get through by telephone any time of day, not being sent code for new collection system in time before running out. Very disappointed
Visited December 2022
DAY LEWIS PHARMACY has not yet replied.
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Review titled Prescription is never ready
Rated 2 stars out of 5
by Anonymous - Posted on 16 September 2022
Several times I have tried to collect prescriptions after the minimum stated time has elapsed...prescriptions are rarely ready on time, and on one occasion was closed on Friday afternoon, leaving me without medication over the weekend. Service is painfully slow, with me and others frequently leaving empty handed.
Visited September 2022
DAY LEWIS PHARMACY has not yet replied.
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Review titled Terrible service
Rated 1 star out of 5
by Anonymous - Posted on 21 July 2022
There service is a mess, item not available so other items not ready…. Then told unavailable item still not in stock(regular meds) so gave him 2 days supply & in 2 days it is weekend….he has non of this medication because they will not bring his collection date forward…it is a joke
Visited July 2022
Review titled DAY LEWIS PHARMACY
Replied on 22 July 2022
Dear Patient I am very sorry that you have had cause to complain about our St John's pharmacy. I would like to help you resolve this problem. Please email your details to me and I will discuss with the manager. lin.reeveley@nhs.net kind regards, Lin Reeveley Regional Support Manager
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Review titled Chaos
Rated 2 stars out of 5
by Anonymous - Posted on 14 April 2022
14/04 queue 16 deep, shouted out to wait outside for prescription then the pharmacist walks round inside muttering customers names which when your waiting outside in a crowd it’s difficult to hear then when you can get near to the door to say your outside get medicines thrown at you with no instructions. A system needs to be put in place a suggestion would be two queues outside one for collection only and one for others. Also better communication between staff members and organisation
Visited April 2022
DAY LEWIS PHARMACY has not yet replied.