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Day Lewis Pharmacy

TOWER HOUSE MEDICAL CTR, STOCK WAY SOUTH, NAILSEA, BRISTOL, BS48 2XX

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  1. Review titled Terrible Customer Service

    Rated 1 star out of 5

    by Anonymous - Posted on 07 June 2024

    Popped in more than 24 hrs after my Dr sent my prescription to the pharmacy actually in the health centre. They checked for my prescription even though I hadn't been sent a summoning text yet, I received a "that item is discontinued", I said if I go back into the clinic for a re-script what should I say is the brand replacement (its a very generic product). While I was mid this question the assistant had walked off into the back and mumbled I don't know ask the receptionist. I was left stood at the counter with items I wanted to buy waiting for...., no further communications were forthcoming from the back so I left my items and ordered them and my script item from an online pharmacy. I do also wonder how long it would of taken for them to let me know that the script item was discontinued had I waited for their text and not popped in.

    Visited June 2024

    Report as unsuitable

    Day Lewis Pharmacy has not yet replied.