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Day Lewis Pharmacy - Ratings and reviews

Reviews

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  1. Review titled Very Bad Experience

    Rated 1 star out of 5

    by Anonymous - Posted on 26 January 2024

    I have experienced 3 days and nights of continuous 'runny tummy' symptoms with no improvement, despite self administering the usual meds and following advice on the NHS website, so I phoned 111 for advice. They advised me to call Day Lewis Pharmacy in Tadworth for immediate help and gave me the phone number . Having spent over half an hour trying to get through to the Pharmacy (the line was continually busy), I relayed the information provided by 111 and was met with the rudest response by the female who attended my call. She told me I shouldn't be calling 111 unless it's an emergency and after 3 days of experiencing these symptoms, I should have gone directly to my GP in a very dismissive and uncaring manner. The whole experience has been no help to me whatsoever and already feeling unwell, this really hasn't helped. If that is the case, why didn't 111 refer me? I feel the system has let me down. I assume I now have no choice but to contact my already very busy GP.

    Visited January 2024

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