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DALTON PHARMACY

VALLEY HEALTH CENTRE, SAVILLE STREET, DALTON, ROTHERHAM, SOUTH YORKSHIRE, S65 3HD

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  1. Review titled Shocking

    Rated 1 star out of 5

    by Anonymous - Posted on 08 January 2025

    Absolutely shocking experience rang pharmacy to ask if they had a prescription for a family member not our usual pharmacy the hub doctor had sent it there and then was told no it had been claimed for and nothing is claimed for without being collected explained only I could collect it so what do we do now whilst been told multiple times they do not have it and me saying you must have miraculously a member of staff found it still in the pharmacy and not actually collected as first stated then was told to not be rude which I wasn’t the attitude of the member of staff was the rudest part of the conversation these were urgent antibiotics and had I have ended the call on the first time of her saying it’s not here would have delayed my family members treatment 1. Unethically claiming for prescriptions that have not left the building 2. So quick and easy to say they don’t have it witnessed another customer being told they’d not got his prescription but have one to collect for a family member 3. patient confidentiality breach Bad attitude of staff

    Visited January 2025

    Report as unsuitable

    DALTON PHARMACY has not yet replied.