COHENS CHEMIST
MORECAMBE HEALTH CENTRE, HANOVER STREET, MORECAMBE, LANCASHIRE, LA4 5LYContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about COHENS CHEMIST.
Reviews
-
Review titled Quick, effective advice
Rated 4 stars out of 5
by Dan - Posted on 30 April 2025
Came in with a throat issue and loss of voice, Seen quickly in a consultation room, asked simple easy to answer questions and treated quickly. Left with help, advice and medicine, just as expected. This visit was quick as I went at end of day, but even when busy waiting times haven't been terrible at previous visits.
Visited April 2025
Review titled COHENS CHEMIST
Replied on 01 May 2025
Thank you very much for leaving this feedback. We are very pleased to read that you are happy with the service that you have received from this pharmacy. We will ensure your feedback is forwarded on to the pharmacy team. Thank you once again. Pharmacy Operations Team
-
Review titled Downhill rapidly.
Rated 1 star out of 5
by Keith. - Posted on 01 July 2024
Firstly I note that the previous 5 star rating refers to the chemist at York Bridge and not the one at Heysham Primary Care Centre. Yet again today this branch of Cohens opens an hour late only to be told that the tablets owing to me had not arrived, this having been promised that they would be there the previous Friday. I also notice that they seem to have different staff, including the pharmacist, every time I go, which is usually once a week. Staff retention problems?
Visited July 2024
Review titled COHENS CHEMIST
Replied on 01 July 2024
Thank you for leaving this feedback. We are very sorry to read of the issues you have experienced with this pharmacy it is not the level of service we would expect our customers to receive. I have forwarded your feedback to the manager of the pharmacy and to the regional manager and asked them to look into and rectify the issues you have experienced. We are aware of the wrong feedback left under this pharmacy and have asked NHS England to remove it. We are sorry that the branch opened late this was due to staff calling in sick and the pharmacist being on their own - we managed to secure further staff to cover and the branch opened an hour late, this was due to unforeseen circumstances which we apologise for. Thank you for bringing this to our attention. The Cohens Group
-
Review titled Fantastic Staff
Rated 5 stars out of 5
by Anonymous - Posted on 10 May 2024
They helped me recently when a family member with memory problems had accidently lost or taken 17 tablets from her dossett box. Giving me great advice and helping me to get her tablets back together again. Thank you all for all the service over the years. I will and do recommend Cohens chemist at York bridge.
Visited May 2024
Review titled COHENS CHEMIST
Replied on 12 May 2024
Thank you very such for leaving this feedback we appreciate it. We are very pleased to read that you are happy with the service the team are providing. We will ensure your feedback is forwarded on to the team in the pharmacy and I am sure they will also appreciate it. Thank you once again. The Cohens Group