Cohens Chemist
GROUND FLOOR, GLOBE MILL, BRIDGE STREET,SLAITHWAITE, HUDDERSFIELD, WEST YORKSHIRE, HD7 5JNContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Cohens Chemist.
Reviews
-
Review titled Awful experience
Rated 1 star out of 5
by Jonathan Hawkes - Posted on 19 May 2023
Asked pharmacist to help with putting medication in a bag as I have aggressive arthritis had a carrier bag basically thrown on counter and then walked away it felt humiliating trying to get into the bag and pack my proscription when I only one working hand and that was painful long list of lost or late proscriptions denying that they had received them from doctors untill I went nextdoor to be told by the doctors receptionist they had been sent and amazingly they suddenly appeared not fit purpose
Visited May 2023
Review titled Cohens Chemist
Replied on 22 May 2023
We are so very sorry to read of this incident - it is not the level of service we would expect our customers to receive and we sincerely apologise. The pharmacist on duty when this happened is a locum, we will taking this forward with him to ensure he acts in a more considerate and compassionate way in future. Thank you very much for bringing this to our attention so we can address this with him. I have also made the manager at the pharmacy aware of this incident so he can monitor him. I am so sorry that you had this experience whilst using this Cohen Chemist.