COHENS CHEMIST
THE HEALTH CENTRE, HOLME LANE, CROSSHILLS, KEIGHLEY, BD20 7LGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Dreadful service
Rated 1 star out of 5
by Anonymous - Posted on 12 December 2024
Terrible experience do not seem to care, I was told that 300 prescriptions before mine so would have to wait despite leaving my 95 year old mother in car waiting for pain meds and explained that I needed to pick up grandchild from school. No compassion at all just not interested
Visited December 2024
Review titled COHENS CHEMIST
Replied on 13 December 2024
Thank you for leaving this feedback. We are very sorry to read of the issues you have experienced with this pharmacy it is not the level of service we would expect our customers to receive. I have forwarded your feedback to the manager of the pharmacy and to the regional manager and asked them to look into and rectify the issues you have experienced. We are very sorry for the frustration and inconvenience you have experienced, please be assured we will address the issues and will work hard to get the pharmacy back on track. If you do use Cohen's again I hope you find the service vastly improved. Thank you for bringing this to our attention. The Cohens Group l