Cohens Chemist
62 RAWLINSON STREET, BARROW-IN-FURNESS, CUMBRIA, LA14 2DNContact details and opening times
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Reviews
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Review titled Awful working conditions
Rated 4 stars out of 5
by Anonymous - Posted on 11 October 2024
This has been my chosen pharmacy for as long as I can remember, would never go anywhere else now. The girls have all worked there for a long time and always go above and beyond. Called in today (Friday), there was another 9 customers waiting to be served, one member off staff and the pharmacist, the phone was ringing as soon as they hung up the previous call. I know they have not long lost a member of staff and the girls say she hasn't been replaced and they don't think she is going to be. The conditions I witnessed today are unacceptable, the staff member was so polite when she managed to get round to serve the growing queue but the truth showed on her face when she went back into the pharmacy section. These girls are quite obviously at breaking point, and I can honestly say if they leave they will be a huge loss to the company. None of the other Cohens in Barrow give the same service this shop does. Hold your head up girls.
Visited October 2024
Review titled Cohens Chemist
Replied on 14 October 2024
Thank you very much for leaving this feedback we appreciate it. I have forwarded your feedback to the pharmacy's regional manager and asked him to investigate your observations and to speak to the team. We will ensure your feedback is investigated as soon as possible any changes necessary will be made as soon as possible. We appreciate all the hard work our teams deliver on a daily basis especially under trying circumstances. Thank you once again for taking to the time to leave us this feedback. The Cohens Group