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Cogges Hill Pharmacy

Cogges Surgery, 12 Cogges Hill Road, Witney, Oxfordshire, OX28 3FP

Contact details and opening times

Patient ratings and reviews

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Reviews

Displaying 1 to 2 of 2

  1. Review titled Poor service

    Rated 1 star out of 5

    by Anonymous - Posted on 09 May 2024

    I gave the pharmacy 2 weeks to fill my prescription before collection and still had to wait 30 minutes for it to be checked and 2 months before that had a 45 minute wait with no apology. All staff say is they are short staffed, no apology for it not being ready or for having to wait. They did not explain to me that the prescription had to be checked just me waiting. My tablets were only given to me when I reminded them. Did not like staffs attitude. Another customer came in and waited and the staff member said with a tone another waiting when she took it to pharmacist. Customer service is rubbish and staff need more training on how to treat people. Both myself and my husband will not be using this pharmacy again. We have transferred our repeat prescriptions to another pharmacy.

    Visited May 2024

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  2. Review titled This pharmacy has fallen once again

    Rated 1 star out of 5

    by John Hughes - Posted on 06 October 2023

    Just when I thought this pharmacy was getting better it has failed once again! Trying to call to see if my prescription is ready is pointless!16 times I called and no answer and when you do eventually get through the girl at the other end isn't very helpful atoll they misplace your prescription or file it under the wrong name very unprofessional.

    Visited October 2023

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    Cogges Hill Pharmacy has not yet replied.