Church Crookham Pharmacy
157 ALDERSHOT ROAD, CHURCH CROOKHAM, FLEET, HAMPSHIRE, GU52 8JSContact details and opening times
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Review titled Abrupt and borderline rude
Rated 2 stars out of 5
by Anonymous - Posted on 10 May 2025
I popped into the pharmacy as had received a message to say my medication was ready. When I arrived home I realised some of my medication was not in the bag. I rung the pharmacy and explained I had some meds misding. The lady who answered the phone asked if there was a sticker on the bag saying medication to follow I told her there was definitely no sticker on the bag, she clearly did not believe me as within the phone conversation she must of asked 3-4 times if there was a sticker on the bag. She then told me the lady who had served me had said she had told me I had some more medication to follow. At no point did the lady who served me tell me that, why would I call the pharmacy if she had. I just found it all a bit odd why not just say ‘sorry we should of popped a label on to say more medication to follow’ it’s not like I was being rude just merely enquiring about the missing medication. I just found her manner on the phone really quite abrupt and condescending. I also did not appreciate being made to feel like I was not telling the truth. I do not like leaving poor reviews but this is the second negative experience I have had over the phone from what I think is the same lady, which is such a shame as the majority of staff are nice & helpful.
Visited May 2025
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