Reviews

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1. Review titled Terrible customer service

   ★

   Rated 1 star out of 5

   by Lisa Hill - Posted on 23 June 2023

   I brought 2 pregnancy tests from this pharmacy which were the clear blue 6 days early. I Took one of them which said I was pregnant. Took the other straight after which came up with a fault on the digital screen. I kept the packaging and the bag I received this in. The lady I spoke to was very helpful but when she asked the owner if I could have another one to replace the faulty item I was told no and to go back to the manufacturer! Shops are suppose to take responsibility for faulty goods and I don’t think I should pay another £16.99!! For another one. So angry at this and they should take responsibility.

   Visited June 2023

   Report as unsuitable

   Carlton Hill Pharmacy has not yet replied.

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