Cambelle Chemist - Ratings and reviews
Reviews
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Review titled Needs to update their policies on people with disabilities
Rated 2 stars out of 5
by Anonymous - Posted on 09 November 2023
Was in the shop today to collect a prescription that was not ready so I had to call my Doctors. I put my phone on loudspeaker because I’m hard of hearing only way I can hear I was asked to turn this down after speaking to the doctor getting things sorted. I said to the lady that I’m hard of hearing, and that’s why I had the phone on hand free and I felt insulted the way she spoke to me . her response was there must be something wrong with me if I felt insulted!!. they need to update their policies and training on how to deal with people with unseen disabilities. It’s a shame that one member of staff is let in the chemist down. It’s always been a friendly place to visit and very professional I went back to lloyds chemist in Torrington Road and found that it has new owners and got my prescription in five minutes and without being insulted
Visited November 2023
Cambelle Chemist has not yet replied.
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Review titled Disappointing service
Rated 1 star out of 5
by Anonymous - Posted on 13 September 2023
I would not recommend this pharmacy to anyone. Poor communication and service from staff. Did not feel I was treated kindly by staff and didn’t get the correct prescribed medication on multiple attempts.
Visited September 2023
Cambelle Chemist has not yet replied.