Boots
32-34 THE BROADWAY, MILL HILL, LONDON, NW7 3LHContact details and opening times
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Reviews
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Review titled Appalling and arrogant behaviour
Rated 1 star out of 5
by Manish - Posted on 19 March 2025
Appalled by the bad service at Mill Hill Broadway Boots pharmacy. [19/03/2025] I waited patiently for 5 mins to pick up a prescription I had pre-ordered. The clinicians were chatting and people were waiting. I then asked if they could serve me as I had a train to catch, both of them snapped back at me. They told me to wait. I waited and waited and they still didn't come. Deliberately now in my view. I ended up leaving without my medication. Appalling service. It was clear that the lady on the till was helpless and ashamed of her colleagues.
Visited March 2025
Review titled Boots
Replied on 19 March 2025
Thank you for sharing your concerns. We pride ourselves on delivering the very best in clinical and customer care so if you could get in touch via our boots.com website or our customer care telephone number, we would be happy to discuss your concerns further.