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Boots

UNIT G48, VICTORIA SHOPPING CENTRE, SOUTHEND ON SEA, ESSEX, SS2 5SA

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  1. Review titled Fear-mongering with reproductive health

    Rated 1 star out of 5

    by Anonymous - Posted on 12 March 2025

    I visited the Boots pharmacy in Southend Victoria shopping centre today (12/03/25) between 12:30-1pm as I needed to talk to someone about getting the "morning after pill." At first, the conversation with the pharmacist seemed very relaxed and caring but after talking about what happened and my menstrual cycle, his tone changed. He told me that I needed to go straight upstairs to the Brookes clinic and have the copper coil fitted that afternoon as I was probably already pregnant. By the time of this appointment, it had only been 12 hours since the accident so I was confused as to how I could be pregnant so soon, even though he said it was because I was ovulating last week. I ran upstairs to the Brookes clinic in a panic, expecting to have an invasive procedure there and then. They informed me that I could take the pill since it had only been 12 hours and also that if you are already pregnant, you certainly don't get a contraceptive implant fitted! They also informed me, that I was the 6th person this month that had to recommended to them by him, and had turned up either in tears or in a panicked state like I was. One of the patients they mentioned was only 15! Luckily I'm 28, but I can't imagine how scared that poor teenager was. I think he needs to be investigated around his views and education on women's/reproductive health because currently this scare-mongering tactic is very very wrong.

    Visited March 2025

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    Review titled Boots

    Replied on 12 March 2025

    Thank you for sharing your concerns. We pride ourselves on delivering the very best in clinical and customer care so if you could get in touch via our boots.com website or our customer care telephone number, we would be happy to discuss your concerns further.

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