Boots
5 FORE STREET, CHARD, SOMERSET, TA20 1PHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Brilliant Service
Rated 5 stars out of 5
by Linda Boyland - Posted on 05 December 2024
My husband has always pick up my prescription from Boots, but we had a lot of trouble getting my prescription signed of at the surgery but the staff have been brilliant and been told that my prescription is now ready to be picked up. When ever we go in there all staff are so helpful and friendly
Visited November 2024
Review titled Boots
Replied on 06 December 2024
Thank you for sharing your great feedback and comments. We pride ourselves on delivering the very best in clinical and customer care, so it is great to hear of your experience.
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Review titled Very Poor Level of Service
Rated 1 star out of 5
by Anonymous - Posted on 04 May 2023
Boots in Chard offer a very poor level of service. The waiting times for prescriptions are horrendous, prepare for 1 to 2 hours wait. There are insufficient numbers of staff who are all stressed and can be rude to customers. Customers who are already sick are becoming cross at having to wait so long. Boots need to address the issues and put in more staff and self help systems. For example for purchases they could have a till to scan your own goods and pay or use home delivery services for prescriptions which could be delivered. I really dislike going there.
Visited May 2023
Boots has not yet replied.