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Boots

5 FORE STREET, CHARD, SOMERSET, TA20 1PH

Contact details and opening times

Patient ratings and reviews

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Reviews

Displaying 1 to 2 of 2

  1. Review titled Brilliant Service

    Rated 5 stars out of 5

    by Linda Boyland - Posted on 05 December 2024

    My husband has always pick up my prescription from Boots, but we had a lot of trouble getting my prescription signed of at the surgery but the staff have been brilliant and been told that my prescription is now ready to be picked up. When ever we go in there all staff are so helpful and friendly

    Visited November 2024

    Report as unsuitable

    Review titled Boots

    Replied on 06 December 2024

    Thank you for sharing your great feedback and comments. We pride ourselves on delivering the very best in clinical and customer care, so it is great to hear of your experience.

    Report as unsuitable


  2. Review titled Very Poor Level of Service

    Rated 1 star out of 5

    by Anonymous - Posted on 04 May 2023

    Boots in Chard offer a very poor level of service. The waiting times for prescriptions are horrendous, prepare for 1 to 2 hours wait. There are insufficient numbers of staff who are all stressed and can be rude to customers. Customers who are already sick are becoming cross at having to wait so long. Boots need to address the issues and put in more staff and self help systems. For example for purchases they could have a till to scan your own goods and pay or use home delivery services for prescriptions which could be delivered. I really dislike going there.

    Visited May 2023

    Report as unsuitable

    Boots has not yet replied.