Boots
48-49 THE BOROUGH, FARNHAM, SURREY, GU9 7NWContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Boots.
Reviews
-
Review titled Poor service.
Rated 2 stars out of 5
by Anonymous - Posted on 13 April 2025
I collected my prescription from Boots Farnham, once again an item is missing, the assistant did not inform me of such, I tried calling them but they never ever pick up the phone. Another trip to Farnham to find out what is happening and then another to collect the missing item. This pharmacy is absolutely appalling.
Visited April 2025
Review titled Boots
Replied on 14 April 2025
Thank you for sharing your concerns. We pride ourselves on delivering the very best in clinical and customer care so if you could get in touch via our boots.com website or our customer care telephone number, we would be happy to discuss your concerns further.
-
Review titled Ordered late
Rated 2 stars out of 5
by Anonymous - Posted on 22 August 2024
For the first time since the NHS app came out I forgot to order my repeat prescription, I only realised when I went to get a new packet from the draw. I ordered straight away and my surgery expedited the order the following day. I left it 3 days before phoning to ask when it would be ready, I spoke to the pharmacy only that I should order 7 to 10 days before, I explained I new this and I had made a mistake, however there was no urgency put to the order, just we'll text you when it's ready! People make mistakes and there should be some understanding of this. I will be looking to move my prescription to another pharmacy as the service at Boots Farnham has deteriorated post 2021.
Visited August 2024
Boots has not yet replied.
-
Review titled Mixed performance
Rated 4 stars out of 5
by Elaine Childs - Posted on 20 July 2024
Having tried to obtain my eye drops and told several times they are unavailable Craig managed to find them from a different supplier with in a week. Well done Craig.
Visited July 2024
Boots has not yet replied.