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Boots

15 OLD BASING MALL, BASINGSTOKE, HAMPSHIRE, RG21 7LW

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Reviews

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  1. Review titled Lack of Communication

    Rated 3 stars out of 5

    by Anonymous - Posted on 15 June 2024

    I had no issues with my repeated prescription until the last 2 months where my "stocked-upon-order" as they don't carry it in store has not been available nor re-ordered. There has been a lack of communication from Boots concerning this - if you're not able to stock it within a week of my doctor approving it then it would be best to be told via their text system rather than leaving me at the end of my supply and having to chase round both pharmacies and my GP for emergency alternatives. Surely, their computer system should flag up when there's repeated orders coming through or that they need to order something that is requested yet out of stock. This pharmacy felt reliable at first and I've never had to wait long for single prescriptions, however the issues with my repeated have been dissatisfactory.

    Visited June 2024

    Report as unsuitable

    Boots has not yet replied.