Boots
COLLEGE SURGERY, WILLAND ROAD, CULLOMPTON, DEVON, EX15 1FEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent service
Rated 4 stars out of 5
by John Allison - Posted on 02 December 2024
I have been using this Branch for many years and, today, went to collect my repeat prescription. Whilst I was waiting I noticed a young lady assistant dealing with some elderly customers. I was most impressed with her professional attitude and the empathy with which she carried out her job. She obviously put the customers at ease and made a fairly complex procedure of questions and answers very straightforward.. I don't know her name but she was tallish, slim and wearing glasses. She is an asset to Boots and should be commended. As a 75 year old I found her approach refreshing and helpful, Thank you
Visited November 2024
Boots has not yet replied.
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Review titled Awful service
Rated 1 star out of 5
by Chloe - Posted on 14 March 2024
Both ladies that I spoke to today during my visit were rude towards myself and other customers. They were dismissive of anything we had been told by the doctors. This is not the first time I have been there recently and it has been like this. They are not organised, they are always missing items from prescription and behind the counter is such a miss it's no wonder they cannot ever find anything. They talk about other customers once they have left, they are not a professional team in the slightest.
Visited March 2024
Boots has not yet replied.