Bilton Pharmacy
120 CITY ROAD, BRADFORD, BD8 8JTContact details and opening times
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Reviews
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Review titled Rude staff.
Rated 2 stars out of 5
by Anonymous - Posted on 11 July 2024
Weekly moan from staff about how I request a prescription too close to when I want to collect so told me to request prescription a week before needing it. I do that then the pharmacy don't bother looking or making it up. Have to wait 40+ minutes to get the prescription. And today a staff member at the front desk kept banging on the desk trying to get my attention whilst someone else was being served and wasn't made clear to me I could go forward. Instead of saying "hi how can I help?" , just banged on the desk. I get it's a busy place but being polite and welcoming when you work in a place face to face with customers should be a must. I've also explained the prescription is for my newborn baby who receives medication on a daily and needing to get a prescription weekly so I'll need the prescription when I pick up. Not request it a week in advance, come to collect and told to wait half hour or more or just to come back tomorrow. If I leave it my baby will be poorly.
Visited July 2024
Review titled Bilton Pharmacy
Replied on 25 September 2024
HI sorry to read your bad experience this does not sound like our Pharmacy at all - Please check its not a pharmacy with the same name in another city or the medical centre you are referring too - any problems please contact our pharmacy manager to look into this complaint further thanks