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Bassil Chemist

RHINO HOUSE, 5A-6A BEDFORD PLACE, SOUTHAMPTON, HAMPSHIRE, SO15 2BY

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Reviews

Displaying 1 to 2 of 2

  1. Review titled Poor service since move to new premises and Pillbox Chemists

    Rated 1 star out of 5

    by Robert - Posted on 29 April 2025

    This used to be at the top of Bedford Place and was my Chemist for years. It was very small but fairly efficient. It moved to the lower part of Bedford Place, some new staff and much larger premises but it is now very inefficient. Despite placing prescriptions 2 weeks before collection they are still never ready. My son went to collect a prescription and had a 2 hour wait! Frequent wrong dispensing and missing parts of prescription. 10mg. tabs. replaced with 5mg. tabs. Have now moved to much better chemist. Avoid!

    Visited April 2025

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  2. Review titled Courteous and efficient care

    Rated 5 stars out of 5

    by Anonymous - Posted on 28 March 2024

    I visited the pharmacy for medication for sinusitis. The dispenser took my details and then I had a discussion with the pharmacist who went through the algorithm, checked my allergies and then gave me antibiotics in line with the recommendation. The staff were all extremely busy managing deliveries, phone enquiries, packaging medication and dealing with a steady stream of people who needed to get their medications. In spite of the pressure they were all under, they were polite, kind and considerate to everyone, even checking that noone was waiting longer than needed. I work in the NHS and know how much pressure everyone is under. This is a great example of how professionals on the frontline continue to exemplify the values of the NHS, in spite of everything they are being asked to do. Really pleased you are my local pharmacy. Thank you!

    Visited March 2024

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