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Asda Pharmacy - Ratings and reviews

Reviews

Displaying 1 to 2 of 2

  1. Review titled Flu vaccination

    Rated 3 stars out of 5

    by Anonymous - Posted on 02 October 2022

    ASDA pharmacy allowed me to book online for a flu jab for my 94 yr old mother on 1/10/22 but when we arrived at the pharmacy we were turned away as the pharmacist on duty was not qualified to deliver injections. I asked why I was not informed ahead of the appointment to save me getting this frail old lady out for no reason and the assistant at Plymouth Asda pharmacy informed me that they never know until the pharmacist arrives in the morning who they will get and what they can do. I think this is unacceptable and inefficient. It is also very poor customer care. I will not be using them again.

    Visited October 2022

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    Review titled Asda Pharmacy

    Replied on 11 November 2022

    We are sorry that you were not happy with your experience at our pharmacy, and we are grateful for your feedback. We would be happy to look into this for you if you would like to contact us via this link http://asda-stores.custhelp.com/app/ask Thank you, Asda Pharmacy Compliance Manager.

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  2. Review titled Bad service

    Rated 1 star out of 5

    by Stefan Humphrey - Posted on 24 September 2022

    I booked a flu on the 28 August for the 24 th September turned up for my appointment to be told that the service is no longer available the girl in the pharmacy was very sorry and apologized saying they shouldn't of been accepting appointments because they have nobody to administer the jab, no phone call or email to myself to cancel so a wasted journey and now I have to try and find somewhere else a month on absolutely shoddy service will not be using Asda again

    Visited September 2022

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    Review titled Asda Pharmacy

    Replied on 27 September 2022

    Hi Stefan, I am terribly sorry to hear about your experience. Could you please direct message us on Facebook/Twitter with a copy of this message, the date and time of your visit, the store name, colleague name, your full name, email and contact number? Our service team will then be able to pass your details along to our pharmacy team so they can pick up with you directly. Thanks, Tasha

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