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Asda Pharmacy

Asda Superstore, Sturry Road, Canterbury, Kent, CT1 1DG

Contact details and opening times

Patient ratings and reviews

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Reviews

Displaying 1 to 3 of 3

  1. Review titled Terrible

    by Laura V - Posted on 28 September 2024

    If I could give zero stars I would. Coming down with a rotten cold so go to the pharmacy to pick up some benylin day and night tablets. The staff member was incredibly rude and told me I couldn’t buy them because they’re not for colds. I was told I didn’t have any congestion, despite me sounding blocked up and having just bought nasal unblocker spray from the shop floor. The tablets are clearly for cold and flu and not just about congestion, which I have anyway! I was told to have lemon to drink! Honestly feel so unwell and getting worse, and this was just ridiculous. I’ll never go here again.

    Visited September 2024

    Report as unsuitable

    Review titled Asda Pharmacy

    Replied on 11 December 2024

    We are sorry that you were not happy with your experience of our Pharmacy, and we are grateful for your feedback. We would be happy to look into this for you if you would like to contact us via this link https://asda-stores.custhelp.com/app/home. Thanks, Pharmacy Operations & Compliance Team.

    Report as unsuitable


  2. Review titled Never open at 9am

    Rated 1 star out of 5

    by Anonymous - Posted on 03 April 2024

    When ever I visit this in-store pharmacy today, no staff, no pharmacist at 9am when it should be open. Pharmacist turns up at 9:15am, has to be helped to open up and then puts a sign up, opening at 11am due to no staff, not the first time this has happened here.

    Visited April 2024

    Report as unsuitable

    Review titled Asda Pharmacy

    Replied on 08 April 2024

    We are sorry that you were not happy with your experience of our Pharmacy, and we are grateful for your feedback. We would be happy to look into this for you if you would like to contact us via this link https://asda-stores.custhelp.com/app/home. Thanks, Pharmacy Operations & Compliance Team.

    Report as unsuitable


  3. Review titled Answer the phone

    Rated 1 star out of 5

    by Anonymous - Posted on 25 May 2023

    I’ve been trying to get hold of the pharmacy to check if my prescription is available and have had no answer even after phoning 22 times. If this was a one off I wouldn’t mind as I understand business and in store customers being priority but this is an issue every time I call no matter what time of day it is. Answering the phone should not be this difficult. My first call was at 4pm on the dot, it’s been over 45 minutes without anyone picking the phone up.

    Visited May 2023

    Report as unsuitable

    Review titled Asda Pharmacy

    Replied on 30 May 2023

    We are sorry that you were not happy with your experience of our Pharmacy, and we are grateful for your feedback. We would be happy to look into this for you if you would like to contact us via this link https://asda-stores.custhelp.com/app/home. Thanks, Pharmacy Operations & Compliance Team.

    Report as unsuitable