Asda Pharmacy
ASDA SUPERSTORE, OLD MILL LANE, BARNSLEY, S71 1LNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Poor Service,
Rated 1 star out of 5
by M Kendall - Posted on 03 February 2025
I visited Asda Pharmacy, Old Mill Lane January 2025 to ask if the Pharmacist could give me a prescription to treat an eye problem. I don't pay for my prescription so I assumed the Pharmacist could treat me under the Pharmacy first scheme. The shop assistant wasn't helpful at all. In fact she was brusque, standoffish and spoke down to me. She said that she would ask the Pharmacist if there was anything he could do but I would have to pay for my treatment. I tried to ask if Asda was a pharmacy first service but was patronised and talked down to by the assistant. She did say I could purchase medication. Asda offer an absolutely abysmal service. Some staff need extensive customer service training. I wouldn't use Asda Pharmacy again.
Visited January 2025
Asda Pharmacy has not yet replied.
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Review titled Prescription not ready again
Rated 1 star out of 5
by Anonymous - Posted on 23 September 2023
Doctor sent a prescription to the chemist on the Thursday could not get to collect until Saturday afternoon only to be told it's not ready and asked do I need them doctor would not have prescribed it I did not need them so have to go on the Sunday to see if they can be bothered to fill the prescription or not will definitely be finding another chemist this one is a joke
Visited September 2023
Review titled Asda Pharmacy
Replied on 19 October 2023
We are sorry that you were not happy with your experience of our Pharmacy, and we are grateful for your feedback. We would be happy to look into this for you if you would like to contact us via this link https://asda-stores.custhelp.com/app/home. Thanks, Pharmacy Operations & Compliance Team.
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Review titled Poor flu vaccination service
Rated 1 star out of 5
by M Kendall - Posted on 13 September 2023
I visited Asda Pharmacy for a flu vaccination. I was told on this occasion, that there's no Pharmacy Manager so therefore could not receive a vaccination. Furthermore could not get a date when there might be a pharmacy manager present. On a previous visit I was told I had to book online. On another occasion I was told it was a walk in service. So three visits to Asda Pharmacy for a flu vaccination all unsuccessful. I tried to book by ringing their phone line. No one answered the phone. All in all I would rate Asda Pharmacy inadequate and poor when it comes to flu vaccination.
Visited September 2023
Review titled Asda Pharmacy
Replied on 25 September 2023
We are sorry that you were not happy with your experience of our Pharmacy, and we are grateful for your feedback. We would be happy to look into this for you if you would like to contact us via this link https://asda-stores.custhelp.com/app/home. Thanks, Pharmacy Operations & Compliance Team.
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Review titled poor service
Rated 1 star out of 5
by Anonymous - Posted on 21 June 2023
If you had asked me about this pharmacy 3 months ago I would have said brilliant. Ask me now I would say shocking. They loose prescriptions , tell out out of stock, ring you to say your missing tablets have arrived, visit the store to be told they have lost them. You can order your prescription ,leave it for 6 days , call to collect to be told have you any shopping to do we will have it ready in an hour. This is not the first time it has happened the impression I have is they do not make up a prescription until you ask for it. Why has service gone backwards so badly.
Visited June 2023
Review titled Asda Pharmacy
Replied on 03 July 2023
We are sorry that you were not happy with your experience of our Pharmacy and we are grateful for your feedback. We would be happy to look into this for you if you would like to contact us via this link https://asda-stores.custhelp.com/app/home. Thanks, Pharmacy Operations & Compliance Team.