Alphington Pharmacy
25 IDE LANE, ALPHINGTON, EXETER, EX2 8UPContact details and opening times
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Review titled Constantly a bad experience
Rated 1 star out of 5
by Mrs r - Posted on 18 October 2023
Unfortunately I have to agree with other reviews the way they handle confidential information is embarrassing! The way staff have treated myself and my husband on multiple occasions now is quite sad actually, we are unfortunately a disabled household with painful and serious health conditions that require medicines regularly! we always would pay on pre payment certificates untill our health conditions got significantly worse and we were forced to stop working! i am also a full time carer for my disabled child so life is already difficult enough for us. In and out of appointments and on medicines that make us feel poorly! We did not chose to live this way. And shouldn't be treated like this for picking up medicines! Unfortunately its not just the one occasion now! its everytime we go in. We are huffed at and questioned loudly in front of ques of people made to feel embarrassed for picking up medicines to treat our chronic health conditions! It is always busy in there and There is no attempt to ask quietly or politely, no attempt to look at the system! your always made to feel ashamed for being disabled! There should be notes on the system and people should be discriminated against or be made to feel ashamed for being disabled or poorly. It's puts us off collecting our meds we need regularly! The way they deal with this needs looking at! I will be contacting the pharmacy also when I can get through.
Visited October 2023
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