ALLIED PHARMACY FERRYBRIDGE
6 HIGH STREET, FERRYBRIDGE, KNOTTINGLEY, WEST YORKSHIRE, WF11 8NQContact details and opening times
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Review titled Very poor customer service from the pharmacist
Rated 1 star out of 5
by Anonymous - Posted on 28 August 2024
really bad customer service from the pharmacist and the staff this places needs closing or new staff because they can't keep treating people the way they do Today, my husband experienced extremely unprofessional behavior from the pharmacist when he went to pick up his medication. We usually go to Hilltop Pharmacy, which is fantastic, but since we couldn't make it there, he visited this pharmacy instead. Upon arrival, he was incorrectly informed that we couldn't switch pharmacies, which is simply not true. Furthermore, the pharmacist falsely claimed that some of his medication wasn't available, despite having the barcode. It seems the pharmacist sent the barcode back into the system out of unwillingness to fulfill the request, even though the staff at Hilltop Pharmacy advised him to process it. The manner in which the pharmacist spoke to my husband was unacceptable. We have reported this incident, and fortunately, my husband recorded the entire conversation, providing clear evidence of the mistreatment. This has been submitted to the appropriate authorities.
Visited August 2024
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