Herts Health Ltd
Parkfield Medical Centre, The Walk, Potters Bar, Hertfordshire, EN6 1QHPatient ratings and reviews
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Reviews
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Review titled Excellent GP surgery
Rated 5 stars out of 5
by Sheila Pattni - Posted on 09 January 2025
Extremely satisfied with care received on 2 occasions recently. Both doctors were equally kind and helpful. Never felt rushed at any time . 2nd visit was required in 5 days . I was well informed and reassured by the doctor the benefits of the treatment he recommended. I was better in a few days . Thank you
Visited December 2024
Review titled Herts Health Ltd
Replied on 24 January 2025
Dear Sheila Thank you for taking the time to provide us with feedback. Really pleased to hear that you had a positive experience of our service and that your illness resolved within a few days of being seen. Kindest Regards Ash Manager
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Review titled Caring
Rated 4 stars out of 5
by Anonymous - Posted on 08 January 2025
Whilst I was very unwell the GP greeted me and assisted me to get into examination room. He then promptly diagnosed that I should attend A&E which I did and then received the treatment I neefed
Visited December 2024
Review titled Herts Health Ltd
Replied on 08 January 2025
Dear Patient Thank you for taking the time to provide us with feedback. I am pleased that you had a positive experience of our service and that you were directed to the most appropriate place to provide the treatment that you required. We hope you are feeling better now. Kindest Regards Ash Manager
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Review titled Fantastic service
Rated 5 stars out of 5
by Glenice McAllister - Posted on 08 January 2025
I had a very painful thumb nail on Christmas Eve. The surgery gave me an immediate appointment with a doctor, who saw the problem and prescribed antibiotics which worked quickly! She was extremely pleasant, and I was very appreciative to have this solved, especially over a holiday period.
Visited December 2024
Review titled Herts Health Ltd
Replied on 24 January 2025
Dear Glenice Thank you for taking the time to provide feedback. I am pleased to hear that you had a positive experience of our service and that you were satisfied with the treatment received. I hope your thumbnail is pain-free now. Kindest Regards Ash Manager
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Review titled Good service
Rated 4 stars out of 5
by Anonymous - Posted on 15 January 2025
I saw the doctor and she was very helpful. My only comment is that my appointment was about an hour late.
Visited December 2024
Review titled Herts Health Ltd
Replied on 24 January 2025
Dear Patient Thank you for taking the time to provide us with feedback. I am sorry to hear that you had to wait such a long time for your appointment. We always aim to work to time however on occasions clinics can be delayed due to a number of complex cases that take a little more time to resolve. We are currently looking at how we can minimise the impact of this; for example; by informing patients before they arrive that there may be a longer wait and advising they come later to avoid sitting in the waiting room for long periods of time. I am pleased to hear that you found the doctor helpful. I hope you are feeling better since your appointment. Kindest Regards Ash Manager
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Review titled Minor illness visit at radlet clinic
Rated 5 stars out of 5
by Antonio - Posted on 08 January 2025
Great quick service , which i was seen within 30 mins of my booked appointment, this was during late december 24, when appointments at my local GP were not avaliable.
Visited December 2024
Review titled Herts Health Ltd
Replied on 24 January 2025
Dear Antonio Thank you for taking the time to provide us with feedback. I am pleased to hear that you had a positive experience of our service and that you were seen in a timely manner. I hope you are feeling better now. Kindest Regards Ash Manager
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Review titled Efficient service
Rated 5 stars out of 5
by Anonymous - Posted on 08 January 2025
Great service. Couldn’t fault anything Contacted the service and was seen quickly and efficiently I would recommend this service to all
Visited November 2024
Review titled Herts Health Ltd
Replied on 08 January 2025
Dear Patient Thank you for taking the time to provide us with feedback. We are really pleased that you had a positive experience of our service and hope you are feeling better. Kindest Regards Ash Manager
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Review titled Good Practice
Rated 4 stars out of 5
by Ranjit Gadhvi - Posted on 10 January 2025
I was referred to this Practice by Annandale Medical centre as they had busy day. I saw the Doctor at Parkfield who was very caring and helpful. He understood my illness after checking chest and prescribed the antibiotics which was needed. Thanks a lot. I would recommend this centre to all.
Visited August 2024
Review titled Herts Health Ltd
Replied on 24 January 2025
Dear Ranjit Thank you for taking the time to provide us with feedback. I am pleased to hear that you had a positive experience of our service which is designed to help with capacity when the GP practices are full. I am pleased to hear that you felt that the doctor met your needs and hope that you are feeling better. Kindest Regards Ash Manager