Herts Health Ltd
Parkfield Medical Centre, The Walk, Potters Bar, Hertfordshire, EN6 1QHPatient ratings and reviews
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Reviews
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Review titled Great appointment
Rated 4 stars out of 5
by Terry Ng-Knight - Posted on 23 March 2025
We had an appointment with a locum doctor 17/25. Really attentive and thorough service. We felt that the doctor had listened carefully to our report of symptoms, carried out thorough examination and prescribed what felt like the most relevant and helpful treatment.
Visited March 2025
Herts Health Ltd has not yet replied.
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Review titled Fairbrook medical centre
Rated 5 stars out of 5
by Paula cooper - Posted on 27 March 2025
I had an opointment for an on going ear infection . The dr. I saw was extremely lovely, she told me I had another ear infection in the ear with a perferated ear drum she also said I had excma in the other ear ,she prescribed antibiotics for the infection and ear drops for the excma, very happy with my visit
Visited March 2025
Herts Health Ltd has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 12 March 2025
Managed to get a slot when all appointments at my regular GP had gone for the day. Was seen on time and Dr was lovely.
Visited March 2025
Herts Health Ltd has not yet replied.
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Review titled Quick appointment
Rated 4 stars out of 5
by Anonymous - Posted on 19 March 2025
We went to another surgery which was local to get an emergency appointment. All very efficient. My daughter had been suffering with ear pain. The doctor was lovely and practical.
Visited March 2025
Review titled Herts Health Ltd
Replied on 11 April 2025
Dear patient, thank you for your review. It is great to hear you found the service to be efficient. Many thanks, Herts Health Team
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Review titled Great Service
Rated 5 stars out of 5
by Sarah Essery - Posted on 26 March 2025
It enabled me to be seen locally by a doctor the same day I called my usual GP practice, and to receive a diagnosis and a course of treatment immediately. I was in considerable pain and very grateful for such a speedy service.
Visited March 2025
Herts Health Ltd has not yet replied.
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Review titled Good doctor
Rated 4 stars out of 5
by Anthony Gordon - Posted on 26 March 2025
The doctor I saw was very good and helpful and she gave me antibiotics to help my problem . I would recommend her.
Visited March 2025
Herts Health Ltd has not yet replied.
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Review titled Great Service
Rated 5 stars out of 5
by Anonymous - Posted on 10 February 2025
My surgery didn’t have any same day appointments but this service meant my daughter was seen which was a great relief.
Visited February 2025
Review titled Herts Health Ltd
Replied on 11 April 2025
Dear patient, thank you for your 5 star review. We are glad to hear the service helped. Many thanks, Herts Health Admin Team
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Review titled Great practice
Rated 5 stars out of 5
by Kelly labdon - Posted on 12 February 2025
The Dr wasn't a Dr I've ever seen before she was very concerned about me. She was wearing a mask and asked me to wear one I had trouble breathing so was a bit scary. In my notes the Dr said my throat was red with no pus she never checked my throat lol
Visited February 2025
Herts Health Ltd has not yet replied.
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Review titled Not satisfied
Rated 1 star out of 5
by Anonymous - Posted on 15 February 2025
I am suffering for sore throat for the last 3 weeks. First I went to the minor illness they gave me the antibiotics I eat and it was 56 tablets for 7 days course. It didn’t work then I went again on after 7 days of my antibiotics But gave me appointment again in minor illness department now nurse recommended me another antibiotics for more 5 days but it is also not helping . I didn’t sleep at night for the last 2 weeks because of the cough. It is so painful no medicine is working I don’t know what to do ? Hopefully this medicine works but right now I am 2 much in pain.if doctor have seen me at the first place I would have been fine by now, but they don’t give me appointment with my Gp.
Visited February 2025
Review titled Herts Health Ltd
Replied on 29 April 2025
Dear Patient, thank you for taking the time to provide feedback. We are sorry to hear of your negative experience. Our Minor illness service aims to provide additional appointments to treat specific illnesses so that patients can be seen in a timely manner and to alleviate pressure on GP surgeries and A&E departments. Although we are unable to provide any medical advice, you are welcome to email us at hweicbhv.herts.health@nhs.net to discuss this further. Meanwhile, please do contact your Doctor's Surgery if you require any medical advice. Many thanks, Herts Health Admin Team
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Review titled Excellent
Rated 5 stars out of 5
by Martin lavender - Posted on 25 February 2025
So understanding and helpful Really made an effort to help me and ensure was seen The doctor was very friendly
Visited February 2025
Review titled Herts Health Ltd
Replied on 11 April 2025
Thank you Martin for your 5 star review. We are glad to hear that you had found the service to be helpful. We will ensure we share your feedback with the team. Many thanks, Health Health Admin Team.