Healthshare Ltd
Suite 9 & 17, 20 Churchill Square, Kings Hill, West Malling, Kent, ME19 4YUPatient ratings and reviews
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Reviews
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Review titled Professional, punctual and courteous
Rated 5 stars out of 5
by Anonymous - Posted on 02 October 2024
I have recently had to have an MRI on both feet and ankles, the staff in Norwich couldn’t have been more helpful. The experience was a pleasure from start to finish. Everything was punctual, well explained but succinct, courteous but swift. I would definitely recommend
Visited October 2024
Review titled Healthshare Ltd
Replied on 02 October 2024
Dear Patient, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s MRI services at Healthshare's Norwich Clinic. Your comments have been forwarded to the team. Best regards Healthshare Group
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Review titled Friendly and professional.
Rated 5 stars out of 5
by Mrs Adams - Posted on 17 October 2024
I was welcomed and made to feel at ease throughout. Therapist explained the process fully. I felt there was no rush, which is quite refreshing these days. Plus the treatment is actually improving my condition. Thank you.
Visited October 2024
Review titled Healthshare Ltd
Replied on 18 October 2024
Dear Mrs Adams, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1887727 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Very punctual and courteous
Rated 5 stars out of 5
by Sue - Posted on 11 October 2024
I was seen within 2 minutes of arrival and the 2 ladies that dealing with me were very professional and compassionate and treating me with dignity.
Visited October 2024
Review titled Healthshare Ltd
Replied on 14 October 2024
Dear Sue, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s ultrasound service. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with the Comment reference number: 1884211, name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Wembley Park Medical Centre
Rated 5 stars out of 5
by J. Ginwal - Posted on 22 October 2024
Fairly new medical centre, nice and clean waiting areas, digital calling system - your name and room number appear on the screen which I found to be a great feature - yes it's not anything new but the screens actually work! The imaging staff were excellent - very reassuring, friendly, professional and managed the patient list appropriately in a timely manner which was nice and great to avoid backlog and a full waiting area. The self check in screens are easy to use, touch sensitivity is good. Reception could do with a more approachable vibe - a smile goes a long way.
Visited October 2024
Review titled Healthshare Ltd
Replied on 23 October 2024
Dear J. Ginwal, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services at Wembley Park Medical Centre we also take on board your comments regarding the reception Staff, your comments have been forwarded to the team. Best regards Healthshare Group
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Review titled Positive Experience
Rated 5 stars out of 5
by Paula Burnett - Posted on 26 October 2024
Visited due to prolonged Hip pain. The physio asked me lots of relevant questions and examined me fully plus checked my range of movement. She explained in full what my problem was and answered all my questions . She then offered the opportunity to speak to the excersise coach to help me with my physio with just a 20 minute wait. He was very helpful and had good knowledge of muscle groups and bone structure and guided me through my recommended physio, how to do it correctly and how often. All I need to do now is my physio at home and go from there.
Visited October 2024
Review titled Healthshare Ltd
Replied on 28 October 2024
Dear Paula, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s physiotherapy services. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1892466 ,and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. We wish you all the best, best regards Healthshare Group
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Review titled Positive experience
Rated 5 stars out of 5
by Tracy Hill - Posted on 29 October 2024
I was called in on time, the staff were very friendly and the centre itself was a pleasant place to have to attend
Visited October 2024
Review titled Healthshare Ltd
Replied on 30 October 2024
Dear Tracy, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and you found the staff to be friendly. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1893794 , your name and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Great service
Rated 5 stars out of 5
by Louise - Posted on 23 October 2024
Unavoidably delayed in travelling to the appointment, arrived late but the receptionist and practitioner were considerate and managed to allow the procedure to go ahead. The whole experience was very professional and friendly, the facilities were very good.
Visited October 2024
Review titled Healthshare Ltd
Replied on 24 October 2024
Dear Louise, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services and found our staff to be professional and friendly. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1890997 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Great practice
Rated 5 stars out of 5
by Ben ward - Posted on 18 October 2024
Great please to go, the nurses and we're Great at helping me at my mri and so welcoming thank you highly recomend
Visited October 2024
Review titled Healthshare Ltd
Replied on 21 October 2024
Dear Ben, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s MRI services and you were looked after by our staff. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1888253 , your name and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Mri scan
Rated 5 stars out of 5
by Frances - Posted on 27 October 2024
I went for my scan at Harold wood 11.50 the lady I see was marvellous to me as I'm claustrophobic she didn't leave me till I was sure to have it done which I thank her for without this ladies patience I wouldn't have had it done I'm sorry I don't know her name but I wish to thank her for her kindness
Visited October 2024
Review titled Healthshare Ltd
Replied on 28 October 2024
Dear Frances, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s MRI services at Harold Wood Clinic, your comments have been forwarded to the team. Best regards Healthshare Group
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Review titled MRI Mobile Unit
Rated 5 stars out of 5
by Sandra Sutton - Posted on 08 October 2024
I visited the MRI mobile unit on the 7th October 3024 on the day visited the staff were amazing from arriving, having the MRI making sure you were aware of what to expect, to finishing and leaving the unit. I found the staff to be softly spoken, polite and very professional.
Visited October 2024
Review titled Healthshare Ltd
Replied on 09 October 2024
Dear Sandra, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s MRI service and found our staff to be polite and professional. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with the Comment reference number: 1882148 , name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group