Ascenti
Carnac House, Carnac Court, Cams Hall Estate, Fareham, Hampshire, PO16 8UZPatient ratings and reviews
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Reviews
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Review titled Really friendly and effective
Rated 5 stars out of 5
by Anonymous - Posted on 21 September 2023
The therapist I saw was lovely, she was welcoming and friendly and seemed to really understand how my underlying health issues impacted my injury. I only needed two visits but both times I had a positive interaction and felt I was listened to and understood.
Visited May 2023
Review titled Ascenti
Replied on 22 September 2023
Thanks for your review, it's lovely to read your kind words about your therapist and that you only required two appointments. Best wishes Laura
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Review titled Brilliant physiotherapist
Rated 5 stars out of 5
by Anonymous - Posted on 15 May 2023
I have had shoulder pain for quite a long time, really struggled with day to day things,went last week the physiotherapist did hands on opened my shoulder up,got new exercises to do, the therapist is a really nice young man, he explained everything he was doing ,he was very understanding of the pain etc l would highly recommend this practice
Visited May 2023
Review titled Ascenti
Replied on 16 May 2023
Hi, thanks for your fantastic review! It's lovely to read your feedback about your physiotherapist and we're so pleased that your shoulder pain is improving. Kind regards Laura
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Review titled Physio advice
Rated 5 stars out of 5
by Anonymous - Posted on 26 August 2023
Simple and yet thorough explanations of what's wrong, and what's needed! All appointments were clearly defined and backed up by the Ascension App.
Visited May 2023
Review titled Ascenti
Replied on 30 August 2023
Thanks for leaving us a review, it's great to hear that the advice was helpful and that you benefited from our app. Kind regards Laura
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Review titled Sympathetic Practice
Rated 3 stars out of 5
by Anonymous - Posted on 18 August 2023
Undertook review of problem and after assessment advised to see GP as unable Diagnose underlying problem. Appreciated his willingness to admit inability to offer physio without medical assessment.
Visited May 2023
Review titled Ascenti
Replied on 21 August 2023
Thanks for letting us know your feedback. If there is anything we could have done better, please let us know at NHS@ascenti.co.uk or by calling 0330 678 0851. Wishing you the best with your continued recovery. Kind regards Laura
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Review titled Good practitioner but time delays unhelpful
Rated 3 stars out of 5
by Anonymous - Posted on 09 June 2023
The physio I saw gave good advice and listened, but the long gaps between appointments limited the value. It may vary by condition but for an acute injury I feel this would not be helpful.
Visited May 2023
Review titled Ascenti
Replied on 19 June 2023
Hi, thanks for taking the time to leave us a review, we're glad to read your feedback about your physiotherapist. Sorry to hear that there were delays between your appointments which you feel limited the value of the treatment. Best wishes Laura