Worthing Hospital
Lyndhurst Road, Worthing, West Sussex, BN11 2DHContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Fast, thorough, friendly.
Rated 5 stars out of 5
by G Allen - Posted on 21 December 2023
I attended yesterday at around 17:00 for a laceration to my palm that needed 5 stitches to close. It took around 2½ hours from arriving to leaving which, at my age of 46, is a record time for an A&E visit! Everyone I spoke to was friendly and helpful and this all took place during the recent doctor's strike. I didn't need to see a doctor but regardless the service I received was faultless and very appreciated.
Visited Accident and emergency services on December 2023
Review titled Worthing Hospital
Replied on 22 December 2023
Dear G Allen Thank you for your lovely post. It was a lovely to read that we looked after you so well and your experience was so good. We hope you are making a good recovery from your procedure and thank you once again for your comment, we all really appreciate it. The ED team will be very appreciative of your lovely comments as well. May we wish you a good Christmas. Jo Yearsley, Patient Engagement and Liaison Manager
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Review titled Fantastic caring and professional service
Rated 5 stars out of 5
by Jeremy Le Sueur - Posted on 02 November 2023
I attended the Cardiac Catheter team on Wednesday 1st November for an ablation procedure. From the very start the whole service was so reassuring, professional, and caring. The nursing and theatre teams and the consultant set out clearly what would happen through the procedure, making time to see that I understood the various stages and was reassured. Nothing was too much trouble for them with the whole service so well organised, professional, and positive. You could see how busy and hard working the team were but from a patient viewpoint the service was so personal and supportive. Thank you to all the team. I felt very fortunate to be in your care.
Visited Cardiology on November 2023
Review titled Worthing Hospital
Replied on 13 November 2023
Dear Mr Le Sueur Thank you for your lovely post. It was good to hear that your procedure went well and that the staff were reassuring, professional and caring. It will be my pleasure to pass on your kind words to the team and I know how much this will mean to them. Wishing you well in your recovery. Jo Yearsley, Patient Engagement and Liaison Manager
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Review titled So impressed with the sensitivity, care and skill
Rated 5 stars out of 5
by Jasmine - Posted on 22 November 2023
I had a procedure today with the Gynae team, and was very anxious prior due to a previous experience at my GP. The team today were everything I could have asked for. They listened, comforted and reassured me. They explained everything clearly and made me feel as though I was genuinely cared for and loved. I can't sing their praises highly enough. Thank you so much, you've all gone above and beyond and I'm grateful more than you know.
Visited Gynaecology on November 2023
Review titled Worthing Hospital
Replied on 23 November 2023
Dear Jasmine Thank you for your lovely post. It was good to hear that staff listened, comforted and reassured you. It will be my pleasure to share this with the gynae team and I know how much your praises will mean to them. Compliments mean such a lot to staff so thank you for taking the time in doing this. I hope you are recovering well. Jo Yearsley, Patient Engagement and Liaison Manager
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Review titled Excellent care and support
Rated 5 stars out of 5
by James Martin - Posted on 21 October 2023
Spent 4 days at Worthing Hospital for a colon cancer operation. The pre-op care was exceptional, everything explained clearly with booklets and support. Met with my surgeon who was very helpful and supportive, as was the excellent team of anaesthetists. My after care in the Chiltington ward was super, great nurses and support staff who all worked hard to improve my recovery time. 5 stars all round.
Visited Colorectal cancer services on October 2023
Review titled Worthing Hospital
Replied on 24 October 2023
Dear Mr Martin Thank you for your post. It was lovely to read that your pre-op care was exceptional with everything explained clearly. It was also good to read that your after care on Chiltington ward was super. I will share with both teams what a difference they made to you. Thank you for taking the time in contacting us as it really does mean a lot. Take care Jo Yearsley, Patient Engagement and Liaison Manager
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Review titled Excellent Dept
Rated 5 stars out of 5
by Mrs Angela Brennan - Posted on 20 October 2023
I went in to have an angiogram done. Everything was explained to me very clearly making me feel less nervous about the procedure. All of the staff looked after me very well making my short stay a pleasant one. Angela Brennan.
Visited Cardiology on October 2023
Review titled Worthing Hospital
Replied on 24 October 2023
Dear Mrs Brennan Thank you for your lovely post. It was good to hear that you had a full explanation which made you feel less nervous. It was also good to hear that staff looked after you so well. I will share with the team and I know how much they appreciate your kind words. I hope you are recovering well. Jo Yearsley, Patient Engagement and Liaison Manager
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Review titled Great Treatment
Rated 5 stars out of 5
by Gordon Lowes - Posted on 24 October 2023
on Monday the 23rd of October 2023, attended the Cardiology Department to have a Pacemaker fitted. I received excellent treatment from all the staff members. The entire process was explained step by step which was very reassuring. I would like to offer my thanks to the entire team for their high level of professionalism. I always felt that I was in very capable hands.
Visited Cardiology on October 2023
Review titled Worthing Hospital
Replied on 30 October 2023
Dear Mr Lowes Thank you for your lovely post. It was good to hear that you received excellent treatment from all staff. I am glad that the process was explained and reassuring. As you say good to be in capable hands. I will share your email with the cardiology team and I know how much your kind words will mean to them. Compliments are always appreciated. I hope you are recovering well. Jo Yearsley, Patient Engagement and Liaison Manager
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Review titled Great patient care
Rated 5 stars out of 5
by Stephen Pearce - Posted on 11 November 2023
In the 3 years I have been visiting this hospital my treatment has been exceptional. Always seen on time with courtesey and friendliness. Gtreat credit to you all.
Visited Cardiology on October 2023
Review titled Worthing Hospital
Replied on 13 November 2023
Dear Mr Pearce Thank you for your lovely post. It is good to read that when visiting the hospital that your treatment has been exceptional and people treat you will courtesy and are friendly. Thank you for taking the time in sharing this with us, it really does mean a lot. Jo Yearsley Patient Engagement and Liaison Manager
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Review titled Quick Treatment
Rated 5 stars out of 5
by Suzi Nash - Posted on 04 September 2023
I went in on Sunday at 18.30 and was home by 20.30 after getting cellulitis from mosquito bites. I was seen and discharged with antibiotics very quickly. Well done Worthing A&E
Visited Accident and emergency services on September 2023
Review titled Worthing Hospital
Replied on 06 September 2023
What a lovely post, thank you so much. I hope you are feeling better now and thank you once again for taking the time to give us this feedback, it means such a lot
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Review titled Enhanced Surgery Care Unit are wonderful
Rated 4 stars out of 5
by Anonymous - Posted on 15 September 2023
I have come home today after a few days on the Enhanced Surgery ward. I hope you Trust senior managers know just how lucky you are to have this nursing team. Every one of them have shown professional, yet personable, compassionate care. Much needed after an emergency appendix removal! There was a very high maintenance patient on my ward and not once did they get cross with them. Just a wonderful bunch of very hardworking, dedicated nurses.
Visited Emergency Abdominal Surgery on September 2023
Review titled Worthing Hospital
Replied on 11 October 2023
Dear Patient Thank you for your post and what a wonderful one to read. I know the unit will be delighted to read what a difference every member of the team made for your time in the hospital. This will also be shared with the senior managers of the unit as well. I hope you are recovering well at home. Thank you once again Jo Yearsley, Patient Engagement and Liaison Manager
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Review titled Fast, friendly and efficient service
Rated 5 stars out of 5
by Alan Ball - Posted on 22 September 2023
On a day of strike action, I was requested by my Doctor's surgery to attend A & E for a possible Achilles tendon tear. From registering at the reception, to completion with me leaving in a taxi with a boot and crutches in tow, was just over three hours. This was quite something when you consider that a blood test (followed by results) was required in this process. At all times, I felt that the doctor and nurses were not only totally professional but expedited what was required in what , to me, was quite an incredible time scale. Thank you all.
Visited Accident and emergency services on September 2023
Review titled Worthing Hospital
Replied on 04 October 2023
Dear Alan Thank you for your lovely post. It was good to read that we looked after you so well and your experience was professional and quite quick. I will share with the Emergency Department your lovely comments. We appreciate the time you have taking in contacting us. With best wishes for your recovery Jo Yearsley, Patient Engagement and Liaison Manager
Information supplied by University Hospitals Sussex NHS Foundation Trust