Woodthorpe Hospital
Woodthorpe Hospital, 748 Mansfield Road, Woodthorpe, Nottingham, Nottinghamshire, NG5 3FZContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Excellent Care
Rated 5 stars out of 5
by Kathleen Allen - Posted on 01 May 2024
My husband has had two hip replacements procedures at the hospital one in June 2023 and one in March 2024 ...we would like to say thank you for all the excellent care he received from his consultant,the doctors ,nurses and all the staff ..Wood Thorpe is a friendly and very well run hospital ...thank you.
Visited Orthopaedics on March 2024
Review titled Woodthorpe Hospital
Replied on 11 May 2024
Kathleen Allen, thank you for your kind words and this wonderful review! We are very happy to have provided your husband with such a positive experience! We hope to be of service to you again in the future. Best wishes, Woodthorpe Hospital
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Review titled First class experience
Rated 5 stars out of 5
by Deb Tyler - Posted on 24 February 2024
I had a total knee replacement on 21/2/24. Staff were wonderful and I was very well cared for in Ward 1, Room 12. This was my second operation at Woodthorpe under the NHS, and I would highly recommend it. First class treatment, thank you.
Visited Orthopaedics on February 2024
Review titled Woodthorpe Hospital
Replied on 11 May 2024
Hi Deb Tyler, thank you for taking the time to leave a review for us at Woodthorpe Hospital. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience again with us here. Best wishes, Woodthorpe Hospital
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Review titled Perfect treatment
Rated 5 stars out of 5
by wdhartley66@gmail.com - Posted on 04 January 2024
My visit was comfortable, the staff were absolutely 100% plus. Preoperative. was easy and straightforward, after op straight back to my room where the staff were very helpful and attentive,they were on hand at all times, the food was very good, nothing was too much for them. On day of release the physio. introduced me to crutches showing perfectly how to use them,on release the staff had all documents ready and return date. I would thoroughly recommend this hospital, truly 1 of the best I have attended.
Visited General Surgery on December 2023
Review titled Woodthorpe Hospital
Replied on 30 January 2024
Wdhartley66@gmail.com, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Review titled Be prepared for a wait if you're an NHS patient
Rated 2 stars out of 5
by Sara Davis - Posted on 10 October 2023
Had my 'Breath Test' back in mid August and it was confirmed on site that I had a problem, 6 weeks later I was still waiting for the Call from them to confirm, Still 2 weeks further on & still have not received the Prescription for treatment that was prescribed... this is not the first time I've had to wait for diagnosis from here.. Because I've been referred from the nhs they push you to the back of the queue and expect you to wait.. When you try to call you are meant to jump through hoops to try & speak to someone.. Meanwhile you're still in pain waiting... & Waiting.. & Waiting.. no doubt it will be another month before they actually think about issuing the prescription for the problem I've had for 2 years.. Shocking Service..
Visited Gastrointestinal and Liver services on August 2023
Review titled Woodthorpe Hospital
Replied on 12 October 2023
Dear Sara, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our phone system has recently undergone an update to ensure patients are able to get through to the right department however, I am sorry for the challenges you have faced in trying to get in touch with us. Please send me your details directly to laila.bahadur@ramsayhealth.co.uk and I will follow this up on your behalf. Kind Regards, Laila Bahadur, Quality& Governance Lead
Information supplied by Ramsay Healthcare UK Operations Limited