Wharfedale Hospital - Ratings and reviews
Reviews
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Review titled Wonderful Care
Rated 4 stars out of 5
by Cynthia - Posted on 10 March 2024
As American spending time in beautiful Yorkshire, I had a minor 'spill' during a 'ramble.' Result: snapped thumb diagnosed as gamekeepers/(preferred) skiiers thumb. Had heard of Nhs lacking personnel & timely treatment. Staff overworked, underpaid. Did not want to be a burden on system. However, decided condition should be evaluated, and soon. The entire staff was sympathetic and caring. Yes, I was there for 6+ hours but I received adequate attention & care. I cannot say enough about every employee who I met: reception, physician, nurse, x-ray tech.... I am fortunate to live in an area in the us which offers world renowned healthcare: Boston, Ma. I have never been treated better at those hospitals, by their staffs. Everyone who works at the NHS and in particular Wharfdale uc deserves praise, support and a liveable wage!!
Visited Urgent Treatment Centre on May 2023
Wharfedale Hospital has not yet replied.
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Review titled Lovely staff
Rated 5 stars out of 5
by Jan I - Posted on 19 February 2023
I hate having a mammogram, but know it needs to be done. The staff are very kind and empathetic and get it done as quickly and efficiently as possible.
Visited Breast cancer services on February 2023
Wharfedale Hospital has not yet replied.
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Review titled Disappointed
Rated 3 stars out of 5
by Anonymous - Posted on 23 January 2023
Whenever we’ve used the minor injuries at Otley before it’s been fantastic, however our last visit the staff seemed extremely rude and passive aggressive. We were seen really quickly as it was quiet, which is great, but there was zero bedside manner.
Visited Urgent Treatment Centre on January 2023
Wharfedale Hospital has not yet replied.
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Review titled Minor Injuries Unit - Rude Staff
Rated 2 stars out of 5
by Anonymous - Posted on 29 November 2022
As we live in North Leeds, Wharfedale Minor Injuries is the quickest place to go to, after our latest experience I don't think I will be bothering again. The 2 staff on duty were very rude, my son had a broken finger and was told to go to a pharmacy! They said they were closed to new patients and closing at 6. There was no information stating this on websites/notice board etc. I said we would travel over to St George's to be seen there. The man on reception said "well good luck with that as they are the same as us - full and closed" It's not surprising the NHS is in the mess it is, with unhelpful staff and a service that isn't run properly as it is contracted to run. I work for the NHS and I know how hard it is for everyone working, but there is no need for rudeness and a nasty attitude. After a couple of phone calls when I was sat in the car, we went over to St Georges, where we were seen and, on our way home within the hour. The staff were lovely as well.
Visited Urgent Treatment Centre on November 2022
Wharfedale Hospital has not yet replied.
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Review titled Wonderful Service
Rated 5 stars out of 5
by Viv - Posted on 17 May 2022
Two super members of staff at mammogram x-ray yesterday. Explained everything clearly, were careful, thoroughly professional. A credit to the NHS.
Visited Breast cancer services on May 2022
Wharfedale Hospital has not yet replied.
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Review titled Fantastic hospital
Rated 5 stars out of 5
by Graham Harrison - Posted on 12 May 2022
We visited the spinal surgery section, we were treated with respect and consideration, everyone we encountered were so polite and we were delighted with our visit
Visited Don't know on May 2022
Wharfedale Hospital has not yet replied.
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Review titled Superb Hospital
Rated 5 stars out of 5
by Elaine Thornton - Posted on 12 April 2022
Visited Hospital 11th April (Radiology Dept) for the second time. On both occasions I was treated with the upmost care and consideration. My grateful thanks go to all those involved.
Visited Don't know on April 2022
Wharfedale Hospital has not yet replied.