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Wharfedale Hospital - Ratings and reviews

Reviews

Displaying 1 to 10 of 18

  1. Review titled Efficient, friendly, easy to access.

    Rated 5 stars out of 5

    by Tara - Posted on 07 May 2024

    I visited the walk-in phlebotomy service today to get my bloods done after my GP appointment today and was in and out within less than 10min. The GP appointment would have been in a few weeks time and I really needed my blood results quicker and so this was suggested to me. The staff were friendly and very efficient, they checked my records- my GP had already sent them down and we’re good at getting blood. In and out! I am very impressed by this whole service. The last time I visited Wharfdale for an ultrasound appointment it was very similar. It is definitely my preferred hospital. Well done to the staff at wharfdale front facing and those that have made this process easy to access.

    Visited Haematology on May 2024

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  2. Review titled Minor Injuries Unit /111

    Rated 5 stars out of 5

    by Joyce - Posted on 30 April 2024

    From ringing 111 thinking I had an allergic reaction in my salivary glands , receiving notice that Doctor would ring within 12 hours to getting call from her within 15 minutes, explaining I was 90 years old and telling her my symptoms, being asked if I could get to Wharfedale Hospital, yes by taxi, waited about ten minutes. Had extensive examination and was told unexpectedly that I had mumps. Had welcome cup of tea while she filled in Notifiable Disease Form. Taxi ordered for me and I was home again just three hours from start to finish on a Saturday ! I can’t praise the staff enough but gather I can’t give names, pity. Thank you all especially the Doctor.

    Visited Urgent Treatment Centre on April 2024

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  3. Review titled Fantastic service

    Rated 5 stars out of 5

    by Anonymous - Posted on 21 March 2024

    Having badly sliced my leg open with a circular saw, I attended the minor injuries dept today. I was seen almost immediately by an extremely nice doctor, whose name I didn't get, unfortunately. He was very professional, reassuring and attended to my wound. I was given the best possible care, with everything explained in detail throughout. I was stitched up, wound dressed and was on my way within 40 minutes of arriving. I could not have wished for better. Thank you very much indeed, especially to the doctor that attended to me.

    Visited Urgent Treatment Centre on March 2024

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  4. Review titled Quick efficient and friendly service

    Rated 1 star out of 5

    by Hazel - Posted on 15 March 2024

    I visited the walk in phlebotomy blood test then walk in xray department. I visited my gp at 10am and by 1pm had had blood tests and xray in same day. Staff all super friendly and caring . So good to have a walk in service to start process of having tests done quickly without waiting for letters through the post . Thankyou

    Visited Don't know on March 2024

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  5. Review titled Attended minor injuries unit with cut above left eye.

    Rated 5 stars out of 5

    by Stephen Farnill - Posted on 27 December 2023

    Was a bit worried as junior doctors strike. Dealt with in one hour and twenty five minutes. Checked out etc and felt relieved,

    Visited Urgent Treatment Centre on December 2023

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  6. Review titled Minor injuries

    Rated 1 star out of 5

    by Anonymous - Posted on 07 December 2023

    Not enough staff on for minor injuries. After sitting for 2 hours only 3 people had been called. Nurses just walking about chatting and going in the stock cupboard. There is certainly no sense of urgency for them. People coming in hours after me and being seen first and certainly didn’t need to. Receptionist staff are not the friendliest and don’t look like they enjoy their jobs. No communication as to how long waiting times are. Still waiting to be seen might be here all day.

    Visited Urgent Treatment Centre on December 2023

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    Wharfedale Hospital has not yet replied.


  7. Review titled Friendly and helpful

    Rated 5 stars out of 5

    by Anne S - Posted on 05 August 2023

    I had cataract surgery August 2023. Every member of staff went out of their way to welcome me to Ward 1 and put me at ease. The nursing staff, theatre staff and the staff in the recovery room were all so friendly and professional. I felt very confident that I was having the best treatment. I live in Otley and it was good to be able to use a local facility. No worries now about having my second cataract removed!

    Visited Cataract Surgery on August 2023

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  8. Review titled Good hospital

    Rated 5 stars out of 5

    by Graham Clews - Posted on 05 January 2024

    Wharfedale is a very nice hospital to be treated by, however since my appointment in August to discuss my ongoing treatment I have not heard from them which is a concern as my condition has deteriorated, this is despite writing to the surgeon myself and my doctors surgery writing to the consultant !!!

    Visited Don't know on August 2023

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  9. Review titled Excellent treatment

    Rated 5 stars out of 5

    by Pat Kelly - Posted on 04 July 2023

    Day surgery biopsy. Great staff throughout. Treated with kindness and courtesy by everyone in an atmosphere of calmness.

    Visited Vascular surgery on July 2023

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  10. Review titled Poor standards

    Rated 1 star out of 5

    by Anonymous - Posted on 09 July 2023

    Fantastic building and great potential . Sadly receptionist felt she could diagnose me in the waiting room and dismissed my concerns when I felt I needed to be see . 111 backed me up but they turned me away. “Nurse too busy “ . Wow bet she’s glad she’s not a midwife .

    Visited Urgent Treatment Centre on July 2023

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    Wharfedale Hospital has not yet replied.