St Peter's Hospital - Ratings and reviews
Reviews
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Review titled Very good service considering number of patients
Rated 4 stars out of 5
by Anonymous - Posted on 02 March 2024
All staff were lovely , very professional and calming . Urgent day unit , all staff brilliant , admin ,nurses very professional, doctors and porters really lovely . CT scan plus cardiac scan team excellent . The unit was great but terrible to see so many A/E patients on trolleys in gloomy grey corridors , not a nice place to be when really sick . Two points to improve , please , doctors must carry out all conversations with patients in a private room not in the waiting room . Secondly , discharge notes bundle stapled together, got home and found another patients Full personal details at back of bundle .
Visited Urgent Treatment Centre on March 2024
St Peter's Hospital has not yet replied.
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Review titled Outstanding Care
Rated 5 stars out of 5
by Pam Lunn - Posted on 26 February 2024
I was admitted for a blocked intestine. Within a few hours I was operated on and treated exceptionally well by the surgical team. I was moved onto the post surgical ward. The staff could not have been more helpful or more pleasant. Nothing was too much trouble for anyone. The care was exceptional day and night and my visitors were all treated with the utmost kindness and respect. Every Nurse, Doctor, Physiotherapist, Consultant, Registrar and student was respectful and helpful. I couldn't have been given any better care in a Private Facility. I would recommend St Peter's Hospital to anyone requiring Emergency Treatment. Thank you to all the staff who took care of me during my 6 day stay. I am very grateful for their Care and Concern for me.
Visited Emergency Abdominal Surgery on February 2024
St Peter's Hospital has not yet replied.
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Review titled Avoid this A&E its worst then third world health service
Rated 1 star out of 5
by Anonymous - Posted on 12 January 2024
We been here now for over three and half hours still waiting to have a simply blood test and so are other people it’s disgusting. In pain no one has given any pain killers have asked number of times Luckily son had some in his car so taking his medicine staff just ignoring us. Extremely Very rude nurses/staff here who don’t even reply to you and shut the door in your face. Finally find one staff member who did help a little but even ther reply was rude and don’t want help only asked as we had to go out few time as was seen by doctors you have no way to tel if your name has been called or not. No where to sit been standing all this time very over crowded spoke to someone else they been here since 2pm and now it’s half eight seriously what’s happening to our emergency services at this hospital? There’s no information displayed anywhere to tel us about waiting times ect. Patience have no privacy at this hospital have seen some very sick people struggling yet no one is helping them.Just very awful experience not recommended A&E at this Hospital.
Visited Accident and emergency services on January 2024
St Peter's Hospital has not yet replied.
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Review titled Third World
Rated 2 stars out of 5
by Christopher Thompson - Posted on 21 January 2024
Was visiting a relative. The corridors were full of sick people on trolleys. It was a Sunday and so I assume the hospital was operating on a skeleton staff with few, if any, senior doctors or Consultants. We tried to find a doctor who could give us information on my very ill relative. We had to admit defeat. A message for the NHS managers - people get sick at weekends!! Shameful.
Visited Don't know on January 2024
St Peter's Hospital has not yet replied.
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Review titled Kind and efficient staff of Endoscopy
Rated 5 stars out of 5
by Erica Ellery - Posted on 10 January 2024
Very Happy to have encountered such professional, efficient and kind staff when I attended Endoscopy. Thank you so much.
Visited Gastrointestinal and Liver services on January 2024
St Peter's Hospital has not yet replied.
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Review titled parking
Rated 3 stars out of 5
by David - Posted on 14 December 2023
missed my 10.50 cant park with my blue badge................................................................................................................
Visited Don't know on December 2023
St Peter's Hospital has not yet replied.
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Review titled fantastic care
Rated 5 stars out of 5
by Wally Robson - Posted on 11 January 2024
was in two wards for 10 days. The care and kindness shown was fantastic, not only by the nurses but, cleaners porters people who bring food etc round. The food was great and good selection. Everybody was so kind and nothing was too much trouble. Had a few patients grumbling but they are sick and sometimes a bit self centred, understandably so, but do not take their grumbles seriously. Excellent 10 out of 10 all round. Thank you all so much
Visited Don't know on December 2023
St Peter's Hospital has not yet replied.
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Review titled Excellent care.
Rated 5 stars out of 5
by J Martin - Posted on 31 December 2023
I was taken to A&E by ambulance and received instant attention and treatment on arrival. All the staff were absolutely amazing and so kind and caring. A bed on Maple ward was found for me within a short time where I was treated for three days by wonderful staff. Thank you all so much for providing such an amazing service. Everyone remained calm and caring despite being under pressure. Thank you.
Visited Accident and emergency services on December 2023
St Peter's Hospital has not yet replied.
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Review titled taken to A&e
Rated 5 stars out of 5
by MICHAEL COLTART - Posted on 11 November 2023
Today i was first treated by ambulance staff, then taken to the A&E department, for assessment . from my time of arriving to that of leaving. i was treated with the best care and service i could have asked for, yes they where /or appeared to be packed with people waiting , but once assessed the doctors/nurses/porters/cleaners are indeed fantastic at what they do. lots of moaning grumpy people who did not like having to wait, (many not requiring a&e they should have gone to local doctor or walk in centres) .my opinion. any way the care was so good, form a team who put service and care for front. I say thankyou so much. even on return home a call from the doctor .just to double check, informing myself further cardiac investigation had been put in place. about two/3 years back this hospitals medical team, saved my life and fitted a pace-maker with a monitor. I had had a few months before this a double bypass. through Frimley park hospital, few months later heart stopped time then restarted ?? , rushed to st Peters. and from that day on they have been there for me with nothing but the best care and service i could expect, fantastic. the ambulance staff again fantastic, yes we had a short wait in all departments , but then look how many people are passing through the system, many with little or no respect for the team that work here . thankyou so much.
Visited Accident and emergency services on November 2023
St Peter's Hospital has not yet replied.
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Review titled Totally mayhem
Rated 1 star out of 5
by Robert Last - Posted on 02 November 2023
Taken my partner here after a seizure. I know its a busy place but was left for hours without being told what's happening. An total no communication between staff each time we were seen they had to ask us what the last nurse had said or done . How doseca place exist like this in the 21st century?
Visited Accident and emergency services on November 2023
St Peter's Hospital has not yet replied.