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Royal United Hospitals, Bath - Ratings and reviews

Reviews

Displaying 1 to 10 of 107

  1. Review titled Great care from the gastro team b57

    Rated 4 stars out of 5

    by Anonymous - Posted on 26 March 2024

    Had another colonoscopy recently. Great care from the gastro team @ b57. Empathetic, kind, caring and understanding staff - from the Hcas to consultants. Thank you

    Visited Gastrointestinal and Liver services on March 2024

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    Royal United Hospitals, Bath has not yet replied.


  2. Review titled Lovely staff

    Rated 5 stars out of 5

    by Beverly - Posted on 06 March 2024

    I had an appointment today for complications with my contraceptive coil, the two ladies who were tending to it, a nurse and doctor i believe, were absolutely brilliant. I felt so comfortable and cared for with them, they really are a credit to the hospital - as well as the rest of the staff i came into contact with. It was a stressful morning so i don’t quite remember their names however it should be on my file so i hope they are informed :)

    Visited Gynaecology on March 2024

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    Review titled Royal United Hospitals, Bath

    Replied on 07 March 2024

    Dear Beverly We thank you for your comments about your recent care at the RUH and will forward these on to the Gynaecology team who, we are sure, will be very grateful for your kind words. With best wishes The Patient Experience Team

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  3. Review titled Great experience

    Rated 5 stars out of 5

    by Kelly Barnett - Posted on 09 March 2024

    I had a meeting to discuss surgery options and found the entire experience very well organised. From reception, consultant, nursing staff and in particular the x-ray team, I was treated very much as an individual... a real person not a number. The staff are exceptional, the cleanliness was good. Bright, cheerful, clean and tidy. The only downside is the dire parking.

    Visited Orthopaedics on March 2024

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    Review titled Royal United Hospitals, Bath

    Replied on 11 March 2024

    Dear Kelly We thank you for your comments about your recent care at the RUH and will forward these on to the clinical team who, we are sure, will be very grateful for your kind words. With best wishes The patient experience team.

    Report as unsuitable


  4. Review titled Gynaecology out patient department

    Rated 5 stars out of 5

    by Samantha rogers - Posted on 19 February 2024

    I had to have missed miscarriage surgery today and they was total amazing I was so nervous and scared and they helped me settle my anxiety and lovely people all through out just amazing thank you so much

    Visited Gynaecology on February 2024

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    Review titled Royal United Hospitals, Bath

    Replied on 20 February 2024

    Dear Samantha We thank you for your comments about your recent care at the RUH and will forward these on to the Gynaecology team who, we are sure, will be very grateful for your kind words. Wishing you well in your recovery With kind regards The Patient Experience Team

    Report as unsuitable


  5. Review titled Super quick and helpful

    Rated 5 stars out of 5

    by Anonymous - Posted on 26 February 2024

    I have been seen at A&E with chest pains and high blood pressure on Monday afternoon. Super quick, very friendly and professional care. I am very impressed.

    Visited Accident and emergency services on February 2024

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    Review titled Royal United Hospitals, Bath

    Replied on 07 March 2024

    We thank you for your comments about your recent care at the RUH and will forward these on to the A&E team who, we are sure, will be very grateful for your kind words. With best wishes, The Patient Experience Team.

    Report as unsuitable


  6. Review titled Best professional care

    Rated 5 stars out of 5

    by Daniel parry - Posted on 08 February 2024

    yesterday I was in b57 for a flexible sigmoidoscopy al the staff were very kind friendly and showed a first class professional care .i was well looked after by 3 very nice staff from the Philippines they are a credit to the ruh

    Visited Gastrointestinal and Liver services on February 2024

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    Review titled Royal United Hospitals, Bath

    Replied on 19 February 2024

    Dear Mr Parry. We thank you for your comments about your recent care at the RUH and will forward these on to the Gastroenterology team who, we are sure, will be very grateful for your kind words. Wishing you well in your recovery. Kind regards, The Patient Experience Team.

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  7. Review titled Couldn't fault it

    Rated 5 stars out of 5

    by Paul Ivory - Posted on 17 January 2024

    I was referred to Urology by my GP in September last year. I had an initial telephone consultation in October with a Consultant who was excellent. He listened and advised and then suggested a plan going forward which was to arrange for a further blood test early January and they would send an appointment. The appointment was made for 12th January 2024 and I was seen by a lady consultant who was very good. Again she listened (to my waffling on) and advised on things but despite her initial thought of discharging me did decide that my concerns were impacting my life and suggested a follow-up in 6 months. Everyone I encountered there were just excellent. My mind is at rest that there is no sinister problem but that if things change for the good - then great and if not then there's a plan moving forwards. Thank you Urology team you were great.

    Visited Urology on January 2024

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    Review titled Royal United Hospitals, Bath

    Replied on 22 January 2024

    Dear Mr Ivory. We thank you for your comments about your recent care at the RUH and will forward these on to the Urology team who, we are sure, will be very grateful for your kind words. With best wishes The Patient Experience Team

    Report as unsuitable


  8. Review titled Never answers the phone

    Rated 2 stars out of 5

    by John Hood - Posted on 02 January 2024

    Have spent the last 2 hours trying to get to ENT the phone never gets answered to book my referral..........Been trying to book an appointment for over 6 months...

    Visited Ear, Nose & Throat on January 2024

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    Review titled Royal United Hospitals, Bath

    Replied on 03 January 2024

    We are very sorry to read of your recent experience at the RUH. We welcome your comments as it helps us to identify problems and improve the quality of our service and care. In order for us to investigate your concerns fully we would ask that you provide more detail. Please would you contact our Patient Support and Complaints team on 01225 825656 or via email at ruh-tr.PSCT@nhs.net

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  9. Review titled Stuff working tirelessly

    Rated 5 stars out of 5

    by Anonymous - Posted on 11 January 2024

    I attended A@E with my son at in the night this week . Was very busy in the children’s area . All staff worked so hard to get children seen and treated as quick and efficiently as they could . Even a comedian doctor making waiting patients laugh and smile .

    Visited Accident and emergency services on January 2024

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    Review titled Royal United Hospitals, Bath

    Replied on 15 January 2024

    We thank you for your comments about your son's recent care at the RUH and will forward these on to the team in the children's A&E department who, we are sure, will be very grateful for your kind words. Wishing your son a speedy recovery.

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  10. Review titled Couldn’t be happier

    Rated 5 stars out of 5

    by Michelle - Posted on 02 February 2024

    I cannot thank the maternity staff enough! I was very anxious, especially at the beginning of my pregnancy due to past miscarriages which lead to needing IVF treatment. I was seen for regular, early reasurance scans, as well as additional scan when I got myself in a panic. Every time I was met by a very understanding and empathetic midwife, never did I feel silly or judged. When it came to labour all staff that seen us were amazing. I can’t thank the lovely Irish midwife who came in right before my baby was born and said ‘if she’s not born on this push she will on the next’ that was just what I needed. The staff on the ward after were just as amazing, there on hand for help but also to bring cups of tea etc. There really is a lovely, caring, consistent approach throughout all the maternity services. Thank you so much for helping me bring my 2 gorgeous children safely into this world!

    Visited Maternity services on January 2024

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    Review titled Royal United Hospitals, Bath

    Replied on 06 February 2024

    We thank you for your comments about your recent care at the RUH and will forward these on to the maternity team who, we are sure, will be very grateful for your kind words. Wishing you and your family well.

    Report as unsuitable